Leasing Consultant | Augusta, GA

The Klotz Group of Companies; Norton Acres (GA); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Paid Time Off and Holidays

Professional development and advancement opportunities

Job summary

The Klotz Group of Companies is seeking a Leasing Professional in Norton Acres, Georgia. This full-time, on-site role focuses on not just guiding tours but on closing leases and delivering exceptional resident experiences.

The ideal candidate will have a strong sales mindset, excellent communication skills, and a proactive approach to both residents and property management. The position provides competitive base pay, performance commissions, and various employee benefits.

Qualifications

• Prior experience in leasing, sales, or customer service strongly preferred.
• Strong communication and interpersonal skills are essential.
• Willingness to work weekends and maintain a flexible schedule.

Responsibilities

• Respond to inquiries—phone, email, and in-person.
• Conduct structured property tours highlighting value.
• Guide prospects through applications and lease execution.
• Address resident concerns with urgency and ownership.
• Assist in on-site and off-site marketing initiatives.

Skills

Sales and objection handling

Customer service excellence

Attention to detail

Problem-solving and conflict resolution

Time management and prioritization

Positive, team-oriented attitude

Education

High school diploma or equivalent

College degree preferred

Tools

Microsoft Office

PMS

Job description

The Role

Company: LVL Living, Location: Augusta, Georgia, Type: Full-Time | On-Site | Base Pay + Performance Commissions

The Leasing Professional is the front line of the business. You are not a greeter. You are not a tour guide. You are a closer.

At LVL Living, leasing is sales—executed with professionalism, urgency, and accountability. You control first impressions, influence occupancy, and directly impact revenue. If you avoid goals, scripts, or follow-up—this is not the role. If you take pride in closing, consistency, and results—we want you here.

The Mission

Your mission is simple and demanding: Convert interest into leases. Deliver an exceptional resident experience. Represent the LVL Living standard in every interaction. Every prospect interaction matters. Every lease counts.

What You'll Do

Lease with Purpose

• Respond to all inquiries—phone, email, and in-person—with speed and professionalism
• Conduct confident, structured property tours that highlight value—not just features
• Guide prospects through applications, documentation, and lease execution
• Overcome objections and close decisively
• Maintain mastery of pricing, availability, floor plans, amenities, and incentives
• Deliver a High-Standard Resident Experience

Deliver a High-Standard Resident Experience

• Create a welcoming, professional environment for current and future residents
• Address resident concerns with urgency and ownership
• Partner with maintenance and management to ensure follow-through
• Support retention by reinforcing value and community standards

Support Marketing & Outreach

• Assist in executing on-site and off-site marketing initiatives
• Participate in outreach efforts to drive traffic and brand awareness
• Ensure online listings, ILS platforms, and social channels are accurate and current
• Represent the property professionally at all times

Own the Administrative Details

• Maintain clean, accurate records of prospect interactions and leases
• Process applications and follow up consistently—no leads left behind
• Conduct market surveys and monitor competition to stay competitive
• Use CRM and PMS with discipline

Operate as a Team

• Collaborate with property management to achieve occupancy and revenue goals
• Participate actively in team meetings and performance discussions
• Assist with resident events that strengthen community and retention

Our Values (Non-Negotiable)

• Positivity: We cultivate a high-energy, forward-moving environment. Negativity has no place here.
• Solution-Oriented: Problems are documented, analyzed, and solved—systematically.
• Pursuit of Excellence: We believe fulfillment comes from achievement and doing things right.
• Transparency & Candor: We are honest, direct, and ethical—always.
• Dedication to Outperform: We exceed expectations for residents, partners, and teammates.
• Leadership: We lead with clarity, consistency, and accountability.
• Financial Strength: We operate with discipline to sustain growth and performance.

Who You Are

You are confident, professional, and sales-minded. You follow up relentlessly and close with intention. You communicate clearly and listen actively. You stay organized and execute consistently. You bring energy, discipline, and a team-first mindset.

Experience & Qualifications

• High school diploma or equivalent required; college degree preferred
• Prior experience in leasing, sales, or customer service strongly preferred
• Strong communication and interpersonal skills
• Proficiency in Microsoft Office and PMS
• Excellent organization, time management, and multitasking skills
• Willingness to work weekends and maintain a flexible schedule

Skills & Competencies

• Sales and objection handling
• Customer service excellence
• Attention to detail
• Problem-solving and conflict resolution
• Time management and prioritization
• Positive, team-oriented attitude

Physical Requirements

Ability to walk, stand, and sit for extended periods. Ability to lift and carry up to 25 pounds.

Compensation & Benefits

• Competitive base pay with performance-based commissions
• Medical, Dental, and Vision Insurance
• Paid Time Off and Holidays
• Professional development and advancement opportunities

The Standard

If you’re looking for a leasing role where effort matters more than results—this isn’t it. If you want to sell with confidence, represent a high-performing operation, and be rewarded for execution—we want to hear from you.

Note

LVL Living—Anything worth doing is worth doing right.