Leasing Consultant | Pensacola Apartment Complex

The Klotz Group of Companies; Pensacola (FL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive salary and commission structure

Health, dental, and vision insurance

Paid time off and holidays

Professional development opportunities

Job summary

A real estate investment firm in Pensacola, Florida is seeking a dedicated Leasing Consultant to provide exceptional leasing support and customer service. This role includes conducting property tours, assisting residents with leasing processes, and participating in marketing strategies. The ideal candidate should possess strong communication skills, previous experience in sales or customer service, and a high school diploma. Competitive salary and benefits are offered, along with professional development opportunities.

Qualifications

• Previous experience in leasing, sales, or customer service is highly desirable.
• Strong communication and interpersonal skills are needed.
• Excellent organizational and multitasking abilities required.

Responsibilities

• Respond to all leasing inquiries promptly via phone, email, and in-person visits.
• Conduct property tours and highlight unique features.
• Assist prospective residents with the leasing process.

Skills

Sales and negotiation skills

Customer service orientation

Attention to detail

Problem-solving and conflict resolution

Time management

Team player with a positive attitude

Education

High school diploma or equivalent; college degree preferred

Tools

Microsoft Office Suite

Property management software

Job description

Who we are

We are developers, owners and operators of Multifamily/Apartment assets throughout the Southeast and in our sights is an intense mission to dramatically change the way we function, communicate, engage, evaluate, execute, course correct and think about our organizational growth, operations and management. We operate a vertically integrated real estate investment platform with a group of wholly owned subsidiaries that includes real estate brokerage, mortgage banking, property management, development, construction, investment banking, insurance/risk, marketing/advertising, and architecture efforts that both support our own investment strategies as well as serve the 3rd party marketplace. We possess an insatiable desire for growth, accomplishment and making the impossible happen – to be successful here, you must possess this desire as well!

Who we seek

We are igniting an effort which is nothing less than a drastic transformation of our entire approach and thought process around Real Estate Investment, Management, Development and Operational excellence and at the center of this transformation is a key resource – You! You are an experienced change agent and are relentless in your pursuit of organizational excellence. This role will not only help grow our portfolio but will be a key player to the organization. As leaders, we empirically believe in our people, we dramatically want the best for our people and enthusiastically expect the best from our people!

Working with us

you will be challenged daily to improve yourself, work harder and faster than ever before and to take your skillsets and ability to accomplish to levels never thought possible and take on your position as if it was your own business. Our organization sparks the entrepreneurial spirit to help people live up to their true potential. Are you up to the challenge?

In order to be considered for this exciting opportunity – You must provide the following: 1) Your resume 2) Are you Local? Or willing to permanently relocate? 3) Your Desired Salary/Compensation 4) When can you start?

Our Values

• Positivity: At LVL living, we cultivate a hyper-positive environment, minimizing negativity. Team members actively contribute to this environment, ensuring a positive approach to all situations and interactions.
• Solution-oriented: When faced with challenges, we view them as opportunities to learn and improve. We systematically document issues, devise action plans, set timelines, manage budgets, commit to actions, and implement solutions.
• Pursuit of Excellence: We dedicate ourselves to the intense and relentless pursuit of excellence and accomplishment. We believe that genuine happiness and fulfillment stem from continuous achievement and improvement, achieved by doing the right things, right.
• Transparency and Candor: We are committed to being honest, open, and direct in all of our dealings, fostering trust and allowing us to demand the same in return. We adhere to moral and ethical principles that surpass industry standards, ensuring our actions are rooted in integrity.
• Dedication to Outperform: We outperform the expectations of our residents, partners, investors, shareholders, and fellow team members through unwavering dedication and exceptional service.
• Leadership: We provide clear guidance and direction, aligning with our culture and core values to realize our vision and purpose.
• Financial Strength: We maintain financial strength to achieve our vision and sustain our organization’s growth.

Key Responsibilities

1. Leasing and Sales:
   1. Respond to all leasing inquiries promptly via phone, email, and in-person visits.
   2. Conduct property tours and highlight the unique features and amenities.
   3. Assist prospective residents with the leasing process, including application completion, lease agreements, and necessary documentation.
   4. Close sales by overcoming objections and securing lease agreements.
   5. Maintain accurate and in-depth knowledge of all aspects of the community, including leasing rates, apartment features, and amenities.
2. Customer Service:
3. Provide exceptional customer service to current and prospective residents.
   • Address resident concerns and maintenance requests promptly and efficiently.
   • Foster a sense of community among residents and promote resident retention.
4. Marketing and Outreach:
5. Assist with marketing strategies to attract new residents.
   • Participate in outreach marketing activities to create brand awareness and generate new leads.
   • Update online marketing platforms and social media channels with current listings and community updates.
6. Administrative Duties:
7. Maintain accurate records of prospect interactions, lease agreements, and other necessary documentation.
   • Process lease applications and follow up with prospective residents.
   • Conduct market surveys and analyze competition to ensure apartments remain competitive in the local market.
8. Team Collaboration:
9. Work collaboratively with the property management team to ensure the smooth operation of the community.
   • Participate in team meetings and contribute ideas for improvement and growth.
   • Assist with organizing and executing resident events and activities.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Previous experience in leasing, sales, or customer service is highly desirable.
• Strong communication and interpersonal skills.
• Proficient in Microsoft Office Suite and property management software.
• Excellent organizational and multitasking abilities.
• Ability to work weekends and a flexible schedule as required.

Skills and Competencies

• Sales and negotiation skills.
• Customer service orientation.
• Attention to detail.
• Problem-solving and conflict resolution.
• Time management and ability to prioritize tasks.
• Team player with a positive attitude.

Physical Requirements

• Ability to walk, stand, and sit for extended periods.
• Ability to lift and carry up to 25 pounds.

Benefits

• Competitive salary and commission structure.
• Health, dental, and vision insurance.
• Paid time off and holidays.
• Professional development opportunities.