Leasing Consultant - Addison Park Apartments

I & MJ Gross Company Inc; Huntsville (AL); Presencial; USD 35.000 - 52.000; Jornada completa

Descripción de la vacante

Gross Residential is seeking a Leasing Professional to present apartments and community amenities, work with prospective residents, and manage leasing paperwork.

The role requires strong computer skills, customer service experience, and the ability to work weekends; bilingual English/Spanish is a plus.

Formación

• Proven customer service skills and ability to handle objections.
• Strong written and oral communication capabilities.
• Excellent organizational skills for record-keeping and scheduling.
• Bilingual English/Spanish is a plus.

Responsabilidades

• Lease vacant apartments to prospective residents by communicating the value of residency.
• Provide information to prospective residents about community amenities.
• Responds to phone and email inquiries from prospective residents.
• Compile leasing paperwork accurately and process applications.
• Explain lease terms and addenda to new residents.
• Assist with resident relations and service requests; coordinate with maintenance staff.
• Adhere to a varied work schedule, including weekends and some holidays.

Conocimientos

Customer service

Conflict resolution

Verbal communication

Written communication

Organizational skills

Bilingual English/Spanish

Herramientas

Microsoft Office (Word, Excel, Outlook)

Descripción del empleo

We are searching for a qualified Leasing Professional who has a positive attitude and professional presentation skills to present apartments and community amenities. Previous leasing, sales, hospitality, or customer service experience is desired but will train the right candidate. Additionally, candidates must be organized and possess strong computer skills.

Duties and Responsibilities:

• Lease vacant apartments to prospective residents by communicating the value of residency
• Provide information to prospective residents about community amenities
• Responds to phone and email inquiries from prospective residents
• Compile leasing paperwork accurately
• Process applications
• Explains lease and all appropriate addenda to new residents
• Assist with resident relations
• Facilitate service request and forward to maintenance staff
• Adheres to a varied work schedule, including weekends and some holidays, as required
• Perform other duties as assigned

Qualifications:

• Demonstrated proficiency in Microsoft Office, including Word, Excel and Outlook
• Customer service skills and conflict resolution skills to overcome objections and resolve issues
• Effective verbal and written communication skills
• Strong organizational skills to maintain records and schedules
• Bilingual in English/Spanish is a plus

Gross Residential is celebrating over 100 years in business and we offer competitive compensation and benefits, a supportive work environment with opportunities for professional development.