Leasing Consultant

Coastal Ridge Real Estate; Westerville (OH); Sur place; USD 36 000 - 48 000; Plein temps

Résumé du poste

The Woods at Perry Lane in Westerville, managed by Coastal Ridge Real Estate, is seeking a Leasing Consultant to support leasing targets and deliver exceptional resident experiences. You will greet prospects, conduct tailored tours, address objections, and guide applicants through the lease process with prompt communication.

This full-time, non-exempt role reports to the Property Manager and requires prior leasing/sales experience and familiarity with Entrata/RealPage.

Qualifications

• High school diploma or equivalent required.
• Willingness to obtain licenses/certifications for state/local jurisdictions.
• Previous leasing and sales experience preferred; multifamily or student housing a plus.
• Strong computer literacy and ability to learn new systems quickly.
• Familiarity with Entrata, OneSite or RealPage preferred.
• Intermediate proficiency in Microsoft Excel is a plus.
• Ability to participate in emergency duties as needed.

Responsabilités

• Contribute to individual and team leasing targets, consistently striving to meet or exceed goals.
• Greet, engage, and build rapport with prospective residents, creating memorable first impressions.
• Provide property tours highlighting features and tailoring to prospect needs.
• Close leasing by addressing objections and securing commitments.
• Respond to leasing inquiries within 24 hours via phone, email, or in person.
• Maintain accurate lead information in Entrata and follow up with warm outreach.
• Develop understanding of site leasing trends and product availability to guide decisions.
• Ensure office, model units, clubhouse, and common areas are well maintained.
• Participate in community marketing, outreach, and resident events.
• Guide applicants through the application process and ensure lease execution accuracy.
• Collect move-in related fees and handle paperwork and funds properly.
• Provide excellent resident service and process service requests.
• Maintain and manage the waitlist and communicate updates to prospects.
• Perform other duties as assigned.

Connaissances

Sales experience

Customer service

Communication

Computer literacy

Formation

High school diploma or equivalent

Outils

Entrata

OneSite

RealPage

Excel

Description du poste

As a Leasing Consultant, you’ll play a critical role in the leasing efforts and day-to-day resident interactions at your community. You’ll create exceptional experiences for prospective and current residents while achieving individual and team leasing goals. This full-time, non-exempt position reports to the Property Manager.

Where You’ll Work:

The Woods at Perry Lane in Westerville is renowned for its friendly, close-knit atmosphere and thoughtfully designed apartment homes with spacious layouts and distinctive features like 9-foot ceilings. Residents love spending time at the sparkling pool, working out in the fitness center, or simply enjoying the peaceful, tree-lined neighborhood. Its prime location provides easy access to local conveniences and attractions, making The Woods at Perry Lane a place where community comes first and every resident can feel proud to call home.

What You’ll Own:

• Contribute to individual and team leasing targets, consistently striving to meet or exceed goals.
• Greet, engage, and build rapport with prospective residents, creating memorable and positive first impressions.
• Provide tours that showcase the property’s features and benefits while tailoring the experience to each prospect's needs.
• Confidently close the leasing process by addressing objections, highlighting benefits, and securing commitments.
• Manage leasing inquiries by responding quickly and effectively through phone, email, or in person, ensuring all communication occurs within 24 hours.
• Enter and maintain accurate lead information in Entrata and proactively follow up with prospects through warm calls, emails, or letters.
• Develop a deep understanding of site leasing trends, traffic patterns, and product availability to effectively guide prospects toward leasing decisions.
• Ensure the office, model units, clubhouse, and all common areas along the tour route are impeccably maintained, reporting any issues to the appropriate team member.
• Participate in community marketing initiatives, outreach efforts, and resident event planning and execution.
• Guide prospects through the application process, ensuring compliance with screening procedures and accuracy in lease execution.
• Collect move-in related fees and ensure all paperwork and funds are properly handled.
• Provide exceptional customer service by addressing resident inquiries, processing service requests, and assisting with day-to-day resident needs.
• Maintain and manage the community waitlist, communicating updates with prospects as needed.
• Perform other duties as assigned.

What You’ll Bring:

• High school diploma or equivalent required.
• Willingness to obtain all licenses and/or certifications required by State or Local jurisdictions including but not limited to PA, IL, NJ and IA.
• Previous leasing and sales experience preferred; experience in multifamily or student housing is a plus.
• Strong computer literacy and the ability to learn new systems quickly
• Familiarity with property management software such as Entrata, OneSite, or RealPage preferred.
• Intermediate proficiency in Microsoft Excel, including formulas, sorting, and filtering, is a plus.
• Ability to participate in emergency duties as needed.

Our Company:

Built on the foundation of over 20 years of friendships, Coastal Ridge is a vertically integrated multifamily real estate operator, investor, and developer whose unique approach successfully combines data and experience. Supported by over 900 real estate professionals with deep sector expertise, we have quickly grown into a leader in the multifamily industry. Our values are based on relationships and driven by honesty, integrity, and trust.

What You’ll Get:

As a Coastal Ridge Real Estate associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. We are committed to providing competitive and comprehensive benefits that align with our culture and the needs of our associates.

Coastal Ridge is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.