Assistant Property Manager

Coastal Ridge Real Estate; Madison Township (OH); On-site; USD 40,000 - 55,000; Full time

Job summary

Coastal Ridge Real Estate is seeking an Assistant Property Manager to join The Baylor in Groveport, Ohio. The role supports leasing production, tours, and resident services, reporting to the Property Manager.

You’ll help manage renewals, financials, and daily operations while maintaining high service standards in a luxury apartment community.

Qualifications

• High school diploma or equivalent required; Bachelor’s degree preferred.
• Experience in leasing and sales required; Leasing Manager experience preferred.
• Familiarity with multifamily conventional or student housing preferred.
• Proficiency in property management software such as OneSite, Entrata, or RealPage products.
• Intermediate knowledge of Microsoft Excel.

Responsibilities

• Support leasing production and contribute to achieving leasing and marketing goals.
• Greet prospects, conduct tours, close leases, and oversee applications and screening processes.
• Monitor resident renewals and maintain clubhouse, model units, and tour routes.
• Develop understanding of property features and market positioning to communicate value.
• Guide leasing team by setting expectations and providing tools needed for success.
• Monitor competitive landscape and update market records.
• Address escalated resident concerns with professionalism and care.
• Support marketing efforts and resident events to attract prospects.
• Ensure timely collection and posting of rent and vendor payments to maintain cash flow.
• Address delinquent accounts, issue late notices, and assist with evictions when needed.
• Assist Property Manager with financial reporting and closing books.
• Serve as acting Property Manager in their absence.
• Perform other duties as assigned.

Skills

Leasing experience

Sales experience

Multifamily knowledge

Property management software

Excel proficiency

Emergency duties

Licenses/certifications willingness

Team collaboration

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

OneSite

Entrata

RealPage

Job description

As the Assistant Property Manager, you’ll act as second in command at your assigned community, contributing to leasing production and ensuring the property operates at peak performance. You’ll play a key role in team collaboration, financial oversight, and exceptional resident experiences. This full-time, non-exempt position reports to the Property Manager.

Where You’ll Work:

Welcome to The Baylor. We offer luxury apartments for rent in Groveport, Ohio. Our community features the perfect blend of upscale living and accessibility. With easy access to US-33 and shopping and dining options, The Baylor will meet one’s everyday needs. Inside our modern one, two, and three-bedroom Groveport apartments, residents will find a fully equipped kitchen with pantry and island, spacious walk-in closets, a master bedroom with dual closets, and a private patio or balcony.

What You’ll Own:

• Contribute to all aspects of the leasing process to meet and exceed individual and team goals. This includes:
  • Ensuring leads are entered into Entrata, contacted, and followed up on.
  • Greeting prospects, conducting tours, closing leases, and overseeing the application and screening processes.
  • Monitoring and participating in resident renewal efforts.
  • Maintaining the clubhouse, model units, and tour routes to exceptional standards.
• Develop a deep understanding of the property’s features and market positioning to communicate its value effectively while addressing common objections.
• Guide and support the leasing team to empower success by setting clear expectations and providing the tools and resources needed to achieve leasing and marketing objectives.
• Monitor the competitive landscape by regularly shopping competitors and updating records of market offerings.
• Foster exceptional service by addressing escalated resident concerns with professionalism and care.
• Support marketing efforts and resident events to attract prospects and retain current residents.
• Ensure timely collection and accurate posting of rental and vendor payments to maintain strong cash flow and financial performance.
• Address delinquent accounts by preparing late notices, contacting residents and guarantors, and filing evictions when necessary.
• Assist the Property Manager with financial reporting, including weekly and monthly reports, and closing financial books.
• Serve as acting Property Manager in their absence, ensuring adherence to company policies and property guidelines.
• Perform other duties as assigned.

What You’ll Bring:

• High school diploma or equivalent required; Bachelor’s degree preferred.
• Willingness to obtain all licenses and/or certifications required by State or Local jurisdictions including but not limited to PA, IL, NJ and IA.
• Previous experience in leasing and sales required, with Leasing Manager experience preferred.
• Familiarity with multifamily conventional or student housing strongly preferred.
• Proficiency in property management software such as OneSite, Entrata, or other RealPage products preferred.
• Intermediate knowledge of Microsoft Office, especially Excel, is desirable.
• Ability to participate in emergency duties as needed.

Our Company:

Built on the foundation of over 20 years of friendships, Coastal Ridge is a vertically integrated multifamily real estate operator, investor, and developer whose unique approach successfully combines data and experience. Supported by over 900 real estate professionals with deep sector expertise, we have quickly grown into a leader in the multifamily industry. Our values are based on relationships and driven by honesty, integrity, and trust.

What You’ll Get:

As a Coastal Ridge Real Estate associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. We are committed to providing competitive and comprehensive benefits that align with our culture and the needs of our associates.

Coastal Ridge is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.