Assistant Property Manager

Coastal Ridge Real Estate; Madison Township (OH); On-site; USD 42,000 - 62,000; Full time

Job summary

The Baylor in Groveport, Ohio, is seeking an Assistant Property Manager to serve as second in command at the community, helping drive leasing, operations, and resident satisfaction.

You’ll greet prospects, conduct tours, process applications, manage renewals, and ensure accurate rent postings to support strong cash flow. A background in multifamily leasing and proficiency with Entrata/OneSite/RealPage is expected.

Qualifications

• High school diploma or equivalent required; Bachelor's degree preferred.
• Experience in leasing and sales required; Leasing Manager experience preferred.
• Familiarity with multifamily housing strongly preferred.
• Proficiency with OneSite, Entrata, or RealPage.
• Intermediate Microsoft Excel knowledge is desirable.
• Ability to participate in emergency duties as needed.

Responsibilities

• Lead leasing process: respond to leads, conduct tours, close leases, and manage applications and screenings.
• Monitor resident renewals and maintain clubhouse, model units, and tour routes.
• Communicate property features and market positioning to address objections.
• Support leasing team to meet leasing and marketing objectives.
• Monitor competitive landscape and update market records.
• Ensure timely collection and posting of rent and vendor payments to maintain cash flow.
• Assist Property Manager with financial reporting and close financial books; act in manager's absence.
• Perform other duties as assigned.

Skills

Leasing experience

Sales experience

Customer service

Microsoft Office

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

OneSite

Entrata

RealPage

Microsoft Excel

Job description

As the Assistant Property Manager, you’ll act as second in command at your assigned community, contributing to leasing production and ensuring the property operates at peak performance. You’ll play a key role in team collaboration, financial oversight, and exceptional resident experiences. This full-time, non-exempt position reports to the Property Manager.

Where You’ll Work:

Welcome to The Baylor. We offer luxury apartments for rent in Groveport, Ohio. Our community features the perfect blend of upscale living and accessibility. With easy access to US-33 and shopping and dining options, The Baylor will meet one’s everyday needs. Inside our modern one, two, and three-bedroom Groveport apartments, residents will find a fully equipped kitchen with pantry and island, spacious walk-in closets, a master bedroom with dual closets, and a private patio or balcony.

What You’ll Own:

• Contribute to all aspects of the leasing process to meet and exceed individual and team goals. This includes:
  • Ensuring leads are entered into Entrata, contacted, and followed up on.
  • Greeting prospects, conducting tours, closing leases, and overseeing the application and screening processes.
  • Monitoring and participating in resident renewal efforts.
  • Maintaining the clubhouse, model units, and tour routes to exceptional standards.
• Develop a deep understanding of the property’s features and market positioning to communicate its value effectively while addressing common objections.
• Guide and support the leasing team to empower success by setting clear expectations and providing the tools and resources needed to achieve leasing and marketing objectives.
• Monitor the competitive landscape by regularly shopping competitors and updating records of market offerings.
• Foster exceptional service by addressing escalated resident concerns with professionalism and care.
• Support marketing efforts and resident events to attract prospects and retain current residents.
• Ensure timely collection and accurate posting of rental and vendor payments to maintain strong cash flow and financial performance.
• Address delinquent accounts by preparing late notices, contacting residents and guarantors, and filing evictions when necessary.
• Assist the Property Manager with financial reporting, including weekly and monthly reports, and closing financial books.
• Serve as acting Property Manager in their absence, ensuring adherence to company policies and property guidelines.
• Perform other duties as assigned.

What You’ll Bring:

• High school diploma or equivalent required; Bachelor’s degree preferred.
• Willingness to obtain all licenses and/or certifications required by State or Local jurisdictions including but not limited to PA, IL, NJ and IA.
• Previous experience in leasing and sales required, with Leasing Manager experience preferred.
• Familiarity with multifamily conventional or student housing strongly preferred.
• Proficiency in property management software such as OneSite, Entrata, or other RealPage products preferred.
• Intermediate knowledge of Microsoft Office, especially Excel, is desirable.
• Ability to participate in emergency duties as needed.

Our Company:

Built on the foundation of over 20 years of friendships, Coastal Ridge is a vertically integrated multifamily real estate operator, investor, and developer whose unique approach successfully combines data and experience. Supported by over 900 real estate professionals with deep sector expertise, we have quickly grown into a leader in the multifamily industry. Our values are based on relationships and driven by honesty, integrity, and trust.

What You’ll Get:

As a Coastal Ridge Real Estate associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. We are committed to providing competitive and comprehensive benefits that align with our culture and the needs of our associates.