Leasing Consultant

Coastal Ridge Real Estate; Dayton (OH); Sur place; USD 25 000 - 36 000; Plein temps

Résumé du poste

Coastal Ridge Real Estate is seeking a Leasing Consultant to drive leasing targets and deliver exceptional resident experiences at our Dayton community. You’ll greet prospects, conduct tours, and guide applicants through the lease process while coordinating with the Property Manager.

The role is full-time and non-exempt, reporting to the Property Manager. You’ll leverage Entrata/OneSite/RealPage and Excel skills to manage leads, close deals, and support marketing efforts.

Qualifications

• High school diploma or equivalent required.
• Willingness to obtain licenses required by jurisdictions including PA, IL, NJ and IA.
• Experience in leasing and sales preferred; multifamily or student housing is a plus.
• Strong computer literacy and the ability to learn new systems quickly.
• Familiarity with property management software such as Entrata, OneSite, or RealPage preferred.
• Intermediate Excel skills (formulas, sorting, and filtering) are a plus.
• Ability to participate in emergency duties as needed.

Responsabilités

• Contribute to leasing targets and team goals.
• Greet, engage, and build rapport with prospective residents.
• Provide tours highlighting property features and tailoring to prospect needs.
• Close leases by addressing objections and securing commitments.
• Manage leasing inquiries via phone, email, or in person within 24 hours.
• Enter and maintain lead information in Entrata and follow up with prospects.
• Develop understanding of site leasing trends, traffic patterns, and availability to guide leasing decisions.
• Ensure office, model units, clubhouse, and common areas are well maintained and report issues.
• Participate in community marketing, outreach, and resident event planning.
• Guide prospects through application, screening, and lease execution.
• Collect move-in related fees and ensure paperwork and funds are correctly handled.
• Provide exceptional resident service and process service requests.
• Maintain and communicate waitlist updates.
• Perform other duties as assigned.

Connaissances

Customer service

Interpersonal skills

Sales experience

Formation

High school diploma or equivalent

Outils

Entrata

OneSite

RealPage

MS Excel

Description du poste

As a Leasing Consultant, you’ll play a critical role in the leasing efforts and day-to-day resident interactions at your community. You’ll create exceptional experiences for prospective and current residents while achieving individual and team leasing goals. This full-time, non-exempt position reports to the Property Manager.

Where You’ll Work:

The Flight at Dayton is the newest off-campus apartment community located in Dayton, OH, near Miami Valley Hospital. You will find many layout options across studio, 1, 2, 3, and 4-bedroom floor plans, perfect for students and young professionals. Our luxury, fully furnished apartments feature a gourmet kitchen with an island, in-unit washer & dryer, stainless steel appliances, high-speed Wi-Fi, and plenty more!

What You’ll Own:

• Contribute to individual and team leasing targets, consistently striving to meet or exceed goals.
• Greet, engage, and build rapport with prospective residents, creating memorable and positive first impressions.
• Provide tours that showcase the property’s features and benefits while tailoring the experience to each prospect's needs.
• Confidently close the leasing process by addressing objections, highlighting benefits, and securing commitments.
• Manage leasing inquiries by responding quickly and effectively through phone, email, or in person, ensuring all communication occurs within 24 hours.
• Enter and maintain accurate lead information in Entrata and proactively follow up with prospects through warm calls, emails, or letters.
• Develop a deep understanding of site leasing trends, traffic patterns, and product availability to effectively guide prospects toward leasing decisions.
• Ensure the office, model units, clubhouse, and all common areas along the tour route are impeccably maintained, reporting any issues to the appropriate team member.
• Participate in community marketing initiatives, outreach efforts, and resident event planning and execution.
• Guide prospects through the application process, ensuring compliance with screening procedures and accuracy in lease execution.
• Collect move-in related fees and ensure all paperwork and funds are properly handled.
• Provide exceptional customer service by addressing resident inquiries, processing service requests, and assisting with day-to-day resident needs.
• Maintain and manage the community waitlist, communicating updates with prospects as needed.
• Perform other duties as assigned.

What You’ll Bring:

• High school diploma or equivalent required.
• Willingness to obtain all licenses and/or certifications required by State or Local jurisdictions including but not limited to PA, IL, NJ and IA.
• Previous leasing and sales experience preferred; experience in multifamily or student housing is a plus.
• Strong computer literacy and the ability to learn new systems quickly
• Familiarity with property management software such as Entrata, OneSite, or RealPage preferred.
• Intermediate proficiency in Microsoft Excel, including formulas, sorting, and filtering, is a plus.
• Ability to participate in emergency duties as needed.

Our Company:

Built on the foundation of over 20 years of friendships, Coastal Ridge is a vertically integrated multifamily real estate operator, investor, and developer whose unique approach successfully combines data and experience. Supported by over 900 real estate professionals with deep sector expertise, we have quickly grown into a leader in the multifamily industry. Our values are based on relationships and driven by honesty, integrity, and trust.

What You’ll Get:

As a Coastal Ridge Real Estate associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. We are committed to providing competitive and comprehensive benefits that align with our culture and the needs of our associates.