Leasing Consultant

TLC Management Co; St. Charles (IL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive Compensation

Commission for New and Renewal Leases

Quarterly Bonus Eligibility

Medical, Dental and Vision insurance

401(K) Profit Sharing

Job summary

TLC Management Co is looking for a motivated and customer-focused Leasing Consultant in St. Charles, IL. The role involves guiding prospective residents through the leasing process, providing excellent customer service, and maintaining strong relationships with current residents.

Ideal candidates should possess a high school diploma and skills in customer service, communication, and organization. The position offers a range of benefits including competitive compensation, commission for leases, and health insurance.

Qualifications

• Previous experience in leasing, sales, or customer service preferred.
• Ability to work independently and as part of a team.
• Ability to handle multiple tasks and prioritize effectively.

Responsibilities

• Assist prospective residents through the leasing process.
• Provide tours of available units and community amenities.
• Process rental applications and prepare lease agreements.
• Respond promptly to resident inquiries and resolve concerns.

Skills

Customer service skills

Interpersonal skills

Organizational skills

Communication skills

Proficiency in Microsoft Office

Detail-oriented

Education

High school diploma or equivalent

Tools

Property management software

Job description

We are seeking a motivated and customer-focused Leasing Consultant to join our team in St. Charles, IL. The ideal candidate will be responsible for assisting prospective residents through the leasing process, providing excellent customer service, and maintaining strong relationships with current residents.

Key Responsibilities

• Greet and assist prospective residents, providing tours of available units and community amenities.
• Explain leasing terms, policies, and procedures clearly and accurately.
• Process rental applications, conduct background and credit checks, and prepare lease agreements.
• Maintain up-to-date knowledge of community features, pricing, and availability.
• Respond promptly to resident inquiries and resolve concerns in a professional manner.
• Collaborate with the management team to meet occupancy and leasing goals.
• Maintain accurate records of leasing activity and resident information.
• Participate in community events and marketing efforts to attract new residents.

Qualifications

• High school diploma or equivalent
• Previous experience in leasing, sales, or customer service preferred.
• Strong interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Proficient with Microsoft Office and property management software.
• Detail-oriented with strong organizational skills.
• Ability to handle multiple tasks and prioritize effectively.

This position is based in St. Charles, IL, and involves working in an office setting as well as touring the property. Availability to work Saturdays is required.

What we offer you!

• Competitive Compensation
• Commission for New and Renewal Leases
• Quarterly Bonus Eligibility
• Medical, Dental and Vision insurance
• HSA and FSA Plans
• Short-Term Disability Insurance
• Voluntary Life Insurance
• Employer-Paid Long-Term Disability and Life Insurance
• A Wellness Program
• Life Balance Vacation and PTO
• Twelve Paid Holidays
• Paid Birthday and Work Anniversary Time Off
• Two Paid Volunteer Days Per Year to Support Your Favorite Charitable Organization(s)
• Continuing Education and Professional Development
• 401(K) Profit Sharing with generous company

About Us

TLC Management is a Chicagoland based company that exclusively owns, operates and manages each of its residential communities. Our commitment to our residents includes adhering to high quality standards to provide our residents with much more than a rental apartment but a genuine sense of community and exemplary customer service. We continually strive to ensure that we meet or exceed our residents' expectations by providing well-maintained properties, desirable locations and responsive service. Our company culture is to not only provide TLC to our residents but a commitment to ongoing training and professional development for our team. It is also important to us that our team members feel that TLC is a safe space where they can express their ideas and share suggestions of how we can continually evolve into a better employer and best suit their needs.

TLC Management Co. provides equal employment opportunities for all, regardless of race, color, religion, sex, national origin, age, disability or any other legally protected classification. Our company's policy is to hire and promote the most qualified applicants and to comply with all federal, state and local equal employment opportunity laws.