Residential Leasing Consultant

Tlc-Management; Chicago (IL); On-site; USD 51,577,000 - 57,308,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

HSA/FSA

Wellness Program

Paid Vacation and PTO

13 paid holidays

Birthday and work anniversary leave

Volunteer days

Maternity leave benefit

401(k) with employer match

Employee Assistance Program

Team-building outings

Career development opportunities

Job summary

TLC Management is seeking a dedicated Leasing Consultant in Chicago, IL to guide prospective residents through tours, explain leasing terms, and process applications. The role emphasizes strong communication, attention to detail, and exceptional customer service to build lasting resident relationships.

Responsibilities include coordinating with the management team for move-ins, maintaining records, and supporting marketing efforts to attract new residents.

Qualifications

• Strong interpersonal and communication skills are essential.
• Ability to work Saturdays and manage multiple tasks.
• Proficient with Microsoft Office and property management software.

Responsibilities

• Welcome prospective residents and assist them, including with tours of available units and community amenities.
• Clearly and accurately explain leasing terms, policies, and procedures.
• Process rental applications, conduct background and credit checks, and prepare lease agreements.
• Keep knowledge of community availability, pricing, and promotions up to date.
• Respond to resident inquiries promptly and address leasing-related issues.
• Work with the property management team to ensure smooth move-ins and move-outs.
• Maintain accurate records of leasing activities and resident information.
• Participate in marketing and outreach activities to attract new residents.

Skills

Interpersonal skills

Communication skills

Teamwork

Tools

Microsoft Office

Property management software

Job description

We are looking for a dedicated, customer-focused Leasing Consultant to join our team in Chicago, IL. In this role, you will help potential residents through the leasing process, provide excellent customer service, and build strong relationships with current residents. We value strong communication, attention to detail, and a real passion for helping people find the right home.

This position pays $18 to $20 per hour, depending on your experience, and includes the chance to earn a quarterly bonus.

What we offer you:

• Medical, Dental, and Vision Insurance
• Life, Critical Illness, and Accident Insurance
• HSA and FSA
• Wellness Program
• Short-term disability insurance
• Employer-Paid Life Insurance Benefit
• Employer-Paid Long-Term Disability Benefit
• Paid Vacation and paid time off
• Thirteen (13) paid holidays.
• Paid time off for your birthday and work anniversary
• Two (2) volunteer days to support your favorite charitable organizations
• Paid maternity leave benefit
• 401(k) with a generous employer match
• Employee Assistance Program
• Fun team-building company outings
• Continuing Employee Education and Development
• Opportunities for career growth.

Key Responsibilities

• Welcome prospective residents and assist them, including with tours of available units and community amenities.
• Clearly and accurately explain leasing terms, policies, and procedures.
• Process rental applications, conduct background and credit checks, and prepare lease agreements.
• Keep your knowledge of community availability, pricing, and promotions up to date.
• Respond to resident inquiries as quickly as possible and address any leasing-related issues.
• Work with the property management team to ensure smooth move-ins and move-outs.
• Maintain accurate records of leasing activities and resident information.
• Participate in marketing and outreach activities to attract new residents.

Qualifications

• Must be able to work Saturdays.
• Previous experience in leasing, sales, or customer service is preferred.
• Strong interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Proficient with Microsoft Office and property management software.
• Strong attention to detail and excellent organizational skills.
• Ability to manage multiple tasks and prioritize effectively.

ABOUT US

TLC Management is a Chicagoland-based company that exclusively owns, operates, and manages each of its residential communities. Our commitment to our residents includes adhering to high-quality standards to provide them with much more than a rental apartment but a genuine sense of community and exemplary customer service. We continually strive to meet or exceed our residents' expectations by providing well-maintained properties, desirable locations, and responsive service. Our company culture is to not only provide TLC to our residents but also to commit to ongoing training and professional development for our team. It is also important to us that our team members feel that TLC is a safe space where they can express their ideas and share suggestions of how we can continually evolve into a better employer and best suit their needs.

TLC Management Co. provides equal employment opportunities for all, regardless of race, color, religion, sex, national origin, age, disability or any other legally protected classification. Our company's policy is to hire and promote the most qualified applicants and to comply with all federal, state and local equal employment opportunity laws.