Leasing Consultant

Brookfield Properties; San Francisco (CA); On-site; USD 50,000 - 65,000; Full time

Job summary

Brookfield Properties is seeking a Leasing Consultant to engage with prospective residents, manage leasing processes, and ensure high-quality service. The role requires strong customer service skills and knowledge of housing regulations. Join a diverse team committed to excellence in residential living.

Benefits

Full benefits package

Generous paid time off

401(k) with company match

Growth and advancement opportunities

Associate rental discount

Qualifications

• 1-2 years of Leasing or sales experience required.
• May be required to work weekends - Saturday and Sunday.

Responsibilities

• Meets with prospective residents and identifies housing needs.
• Completes applicant screening process and prepares correspondence.
• Maintains current knowledge of marketing and leasing techniques.

Skills

Customer service

Persuasiveness

Personal accountability

Education

High school diploma/GED

Associate degree in Customer service/Hospitality

Tools

Microsoft Office

Yardi/CRM 8

Job description

We know that a “one-size-fits-all” approach doesn’t work when it comes to residential living. That’s why, at Brookfield Properties, our portfolio features a wide range of options for any stage of life. And though our properties may be diverse, one thing is universal: all offer the unparalleled quality, service, and support our residents deserve.

If you’re ready to be a part of our team, we encourage you to apply.

Job Description

Essential Job Functions

• Meets with prospective residents, identifies their housing needs, interviews them to determine eligibility based on established criteria, shows vacant and model suites and property amenities based on established techniques specified by the company. Quotes established rental rates and promotions. Makes follow-up calls, sends follow-up literature and pursues rental status. Collects funds related to applications, security deposits and rentals. Required to manage all internet leads and proper follow up. Maintains social media activities on different platforms and strives to increase engagement through postings and responses to reviews and ratings. (30%)
• Completes applicant screening process and prepares appropriate correspondence based upon the result. (15%)
• Prepares leases and related leasing addendums. Maintains lease records and files. Maintains property waiting list and other updates to various records and reports in accordance with policy and procedures, applicable affordable housing programs and HUD/Agency regulations. (15%)
• Supports and ensures timely input, proper use and full utilization of on-site PC-based property management software for leasing data. (10%)
• Ensures apartments are ready for occupancy by inspecting, placing move-in products and last-minute touches when necessary. Distributes keys, move-in package, safety video and other appropriate paperwork at time of lease signing. (10%)
• Maintains current knowledge of marketing and leasing techniques. Strives to attain affirmative marketing goals. Seeks out new residents through outreach, direct marketing, cold calling, distributing literature and contacting government, social, religious and community organizations in selected target areas. Maintains current knowledge of apartments, building amenities and local agencies or attractions of interest to residents. Maintains awareness of current rental rates and promotions of competitive properties, including visiting competitor properties to better understand their product, marketing and sales techniques. (5%)
• Assist in the mentoring of newly hired leasing consultants. (5%)

Requirements

• This position requires a High school diploma/GED
• Associate degree in Customer service/Hospitality preferred
• 1 – 2 years of Leasing or sales experience required
• 1 – 2 years of experience working in multisite preferred
• Valid driver's license depending on property preferred
• Required skills for this position include: fair housing laws, affordable housing programs, Microsoft Office, personal accountability, persuasiveness, and customer service
• A preferred skill for this position is Yardi/CRM 8
• May be required to work weekends - Saturday and Sunday

Great Incentives!

Brookfield Properties cares about the well-being and work-life balance of our valued associates! To show how much we care, we offer awesome incentives that include:

• Full benefits package
• Generous paid time off
• 401(k) with company match
• Growth and advancement opportunities
• Incredible associate rental discount if you choose to live on-site! Who wouldn’t want to live at one of our beautiful properties (especially at a discounted rate)?!

Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information. Drug free workplace

We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.

Location

Bayside Village - 3 Bayside Village

Business

We know that a “one-size-fits-all” approach doesn’t work when it comes to residential living. That’s why, at Brookfield Properties, our portfolio features a wide range of options for any stage of life. And though our properties may be diverse, one thing is universal: all offer the unparalleled quality, service, and support our residents deserve.

If you’re ready to be a part of our team, we encourage you to apply.

Job Description

Essential Job Functions

• Meets with prospective residents, identifies their housing needs, interviews them to determine eligibility based on established criteria, shows vacant and model suites and property amenities based on established techniques specified by the company. Quotes established rental rates and promotions. Makes follow-up calls, sends follow-up literature and pursues rental status. Collects funds related to applications, security deposits and rentals. Required to manage all internet leads and proper follow up. Maintains social media activities on different platforms and strives to increase engagement through postings and responses to reviews and ratings. (30%)
• Completes applicant screening process and prepares appropriate correspondence based upon the result. (15%)
• Prepares leases and related leasing addendums. Maintains lease records and files. Maintains property waiting list and other updates to various records and reports in accordance with policy and procedures, applicable affordable housing programs and HUD/Agency regulations. (15%)
• Supports and ensures timely input, proper use and full utilization of on-site PC-based property management software for leasing data. (10%)
• Ensures apartments are ready for occupancy by inspecting, placing move-in products and last-minute touches when necessary. Distributes keys, move-in package, safety video and other appropriate paperwork at time of lease signing. (10%)
• Maintains current knowledge of marketing and leasing techniques. Strives to attain affirmative marketing goals. Seeks out new residents through outreach, direct marketing, cold calling, distributing literature and contacting government, social, religious and community organizations in selected target areas. Maintains current knowledge of apartments, building amenities and local agencies or attractions of interest to residents. Maintains awareness of current rental rates and promotions of competitive properties, including visiting competitor properties to better understand their product, marketing and sales techniques. (5%)
• Assist in the mentoring of newly hired leasing consultants. (5%)

Requirements

• This position requires a High school diploma/GED
• Associate degree in Customer service/Hospitality preferred
• 1 – 2 years of Leasing or sales experience required
• 1 – 2 years of experience working in multisite preferred
• Valid driver's license depending on property preferred
• Required skills for this position include: fair housing laws, affordable housing programs, Microsoft Office, personal accountability, persuasiveness, and customer service
• A preferred skill for this position is Yardi/CRM 8
• May be required to work weekends - Saturday and Sunday

Great Incentives!

Brookfield Properties cares about the well-being and work-life balance of our valued associates! To show how much we care, we offer awesome incentives that include:

• Full benefits package
• Generous paid time off
• 401(k) with company match
• Growth and advancement opportunities
• Lucrative referral bonus program
• Incredible associate rental discount if you choose to live on-site! Who wouldn’t want to live at one of our beautiful properties (especially at a discounted rate)?!

Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information. Drug free workplace

We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.

#BPMF

About Us

At Brookfield Properties, our success starts with our people. People like you. We develop, operate, and manage more than 1100 properties and 395 million square feet of real estate across the globe. It’s a feat that wouldn’t be possible without our team, a diverse group of creative visionaries and innovative experts who are relentless in pursuit of one goal: to ensure our buildings don’t simply meet the needs of our tenants, residents, and communities — but exceed them, every day.