Affordable Housing Leasing Consultant (REF9020Q)

FPI Management; South San Francisco (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a leading third-party property management company as a Leasing Consultant, where you will be the face of the community, engaging with potential residents and ensuring their needs are met. This role involves showcasing apartments, processing applications, and maintaining high occupancy levels while adhering to Fair Housing Laws. With a commitment to client satisfaction and a supportive team environment, this position offers competitive pay and opportunities for professional growth. If you're passionate about customer service and community engagement, this is the perfect opportunity for you.

Benefits

Competitive compensation

Ongoing training

Career growth opportunities

Qualifications

• Minimum 1 year of experience in a similar role or related fields.
• Proficient in English (reading, writing, speaking).

Responsibilities

• Show apartments and process rental applications.
• Maintain professional communication with applicants and residents.
• Ensure resident satisfaction and report maintenance needs.

Skills

Basic Computer Skills

Customer Service

Google Drive & Mail

Internet Use

Experience with RealPage software

Education

High School diploma or equivalent

College degree

Tools

MS Office

Google Apps

Property management software

Job description

Affordable Housing Leasing Consultant (REF9020Q)

• Full-time
• Unit Count: 84
• Location: S67 - Grand and Linden Family Apts
• Property Name: Grand and Linden Family Apts
• Hourly Pay Range: $20 - $23
• Employee Type: Regular

Multifamily Property Management

The Leasing Consultant is the community's sales representative responsible for interacting with potential and existing residents on behalf of FPI. Duties include showing apartments, providing accurate information, processing rental applications, securing lease agreements from qualified applicants, and assisting with lease renewals. All duties must comply with Fair Housing Laws and company policies, supporting the overall goal of meeting client expectations based on financial and management agreements.

Property Details:

• Name: Grand and Linden Family Apts
• Address: 201 Grand Ave, South San Francisco, CA 94080

Reliable transportation is required for off-site training and job duties.

Compensation: $20 - $23 per hour

Duties and Responsibilities

1. Client Relations: Carry out owner philosophies and ensure client objectives are met.
2. Communication: Maintain professional communication with applicants, residents, vendors, and guests.
3. Leasing/Occupancy: Maintain occupancy levels, exhibit professional leasing techniques, assist with market surveys, advertising, resident retention, and ensure move-in orientations.
4. Reporting and Documentation: Maintain resident files, ensure confidentiality, update reports, and ensure compliance with procedures. Report injuries or damages promptly.
5. Facility Maintenance: Report and monitor maintenance needs, follow up on requests, and ensure resident satisfaction.
6. Other: Enforce community rules, comply with laws and policies, maintain a professional appearance, complete training, and perform additional tasks as directed. Familiarity with affordable housing programs (e.g., LIHTC, HUD, USDA-Rural Development, HCD, HOME Funds) is required.

Qualifications:

• Minimum 1 year of experience in a similar role or related fields such as hospitality, retail, sales, or customer service.
• High School diploma or equivalent; college degree preferred but not required.
• Proficient in English (reading, writing, speaking).
• Strong computer skills (MS Office, Google Apps, property management software, email, internet).

Skills Required:

• Basic Computer Skills
• Customer Service
• Google Drive & Mail
• Internet Use
• Experience with RealPage software is a plus.

Essential Attributes:

• Align with HEART core values and demonstrate positive influence, interpersonal, and communication skills.

Why Join FPI? We are a leading third-party property management company managing over 850 communities nationwide with approximately 3,500 team members. We offer competitive compensation, benefits, ongoing training, and career growth opportunities. Join Team FPI!

EEO/EVerify: FPI Management is an Equal Opportunity Employer and participates in E-Verify. All qualified applicants are encouraged to apply.