Leasing Consultant

Greenline Apartment Management | Best Places to Work Winner; Oklahoma City (OK); On-site; USD 41,000 - 44,000; Full time

Job summary

A leading company in apartment management seeks a Bilingual Leasing Agent in Oklahoma City. This role involves various responsibilities including leasing apartments, executing paperwork, and engaging with residents effectively in both English and Spanish. Candidates need to demonstrate strong sales techniques and customer service skills, along with proficiency in property management software.

Qualifications

• 2 years experience in apartment leasing and/or sales.
• Must be able to communicate effectively in English and Spanish.
• Proficiency in using property management software and Microsoft Office.

Responsibilities

• Responsible for leasing process from introduction to occupancy.
• Conduct tours and lease apartments, answering resident requests.
• Prepare and complete leasing paperwork.

Skills

Bilingual (English and Spanish)

Customer service

Sales skills

Mathematical skills

Education

High school diploma or equivalent

Tools

Property management software

Microsoft Office

Job description

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Bilingual Leasing Agent $20/hour in Oklahoma City, OK

Role & Responsibilities:

• Adhere to Greenline’s Leasing and Marketing, Management and Operations, Maintenance, and Emergency Procedures manuals (referred to as the Operations Manuals) along with the Team Member Handbook.
• Answer the phone.
• Follow up with all traffic and input all information into the appropriate system.
• Stand up and greet client.
• Tour and lease apartments and sell the products and service of the community.
• Responsible for the leasing process from introduction to the actual occupancy of the resident as outlined in the Operations Manuals.
• Walk apartment before move in to insure Greenline standards.
• Prepare and complete all leasing paperwork including the lease.
• Obtain move in keys, remote and parking permit prior to resident’s move-in date.
• Respond to resident requests and help to resolve resident problems, including creating service requests.
• Maintain thorough product and knowledge of the community and the competition.
• Know the community’s market which includes nearby businesses and retail, hiring trends, new construction and any other aspects of the sub-market and overall market.
• Prepare weekly and/or monthly market surveys.
• Participate in resident functions and other Greenline sponsored resident activities.
• Reports to the Assistant Community Manager in the absence of the Community Manager.
• Work overtime as necessary to meet the Greenline standards of customer service.

Qualifications:

• High school diploma or equivalent required
• 2 years experience in apartment leasing and/or sales
• Apartment leasing experience or experience in a customer service related industry (i.e., retail sales, hospitality).
• Must be able to read, write and communicate effectively in English and Spanish to comprehend and complete documents, lease agreements and communicate effectively with residents.
• Demonstrate ability to apply sales skills (generating sales leads, conducting presentations, qualifying prospects and closing).
• Must have mathematical skills at high school level to calculate prorated rents, deposits, etc.
• Proficiency in using property management software(s), as well as Microsoft Office in order to complete required reports, create marketing flyers, etc.
• National Apartment Leasing Professional (NALP) preferred.
• Fair Housing training preferred.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Customer Service

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