Leasing Consultant

Coastal Ridge Real Estate; Morgantown (WV); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

Coastal Ridge Real Estate is seeking a Leasing Consultant to support on-site leasing at West Run in Morgantown, WV. You’ll engage with prospective residents, conduct tours, and guide applicants through the leasing process to achieve monthly and team leasing goals.

The role emphasizes quick responses to inquiries, accurate lead management in Entrata, and delivering exceptional customer service in a fast-paced student housing environment.

Qualifications

• High school diploma or equivalent.
• Willingness to obtain licenses/certifications required by state/local jurisdictions (PA, IL, NJ, IA).
• Previous leasing and sales experience preferred; multifamily or student housing is a plus.
• Strong computer literacy and ability to learn new systems quickly.
• Familiarity with Entrata, OneSite or RealPage preferred.
• Microsoft Excel proficiency is a plus.
• Ability to participate in emergency duties as needed.

Responsibilities

• Contribute to individual and team leasing targets.
• Greet, engage, and build rapport with prospective residents.
• Provide tours showcasing the property's features.
• Close leasing by addressing objections and securing commitments.
• Manage leasing inquiries via phone, email, or in person within 24 hours.
• Enter and maintain lead information in Entrata; follow up with prospects.
• Understand site leasing trends and guide prospects toward leasing decisions.
• Ensure office and common areas are well-maintained and report issues.
• Participate in community marketing, outreach, and resident events.
• Guide prospects through the application process and ensure lease accuracy.
• Collect move-in fees and handle paperwork and funds properly.

Skills

Strong computer literacy

Learn new systems quickly

Emergency duties ability

Education

High school diploma or equivalent

Tools

Entrata

OneSite

RealPage

Microsoft Excel

Job description

As a Leasing Consultant, you’ll play a critical role in the leasing efforts and day-to-day resident interactions at your community. You’ll create exceptional experiences for prospective and current residents while achieving individual and team leasing goals. This full-time, non-exempt position reports to the Property Manager.

Where You’ll Work:

Welcome to West Run, your ideal off-campus student housing apartment community near West Virginia University. Our prime location offers convenience with a Mountain Line shuttle bus stop on-site and easy access to Suncrest Town Center, WVU Campus, the football stadium, and I-68. Choose from our variety of 2, 3, and 4-bedroom floor plans, each equipped with standard and premium options to suit any budget. Rest assured that we offer some of the lowest rates in Morgantown, ensuring affordability without compromising on quality. Our fully furnished apartments feature a bathroom for every bedroom, a premium cable package, free upgraded Wi-Fi, a full-size washer and dryer, a breakfast bar with bar stools, and much more. For an even more luxurious experience, you can upgrade to premium flooring, cabinets, and furniture.

What You’ll Own:

• Contribute to individual and team leasing targets, consistently striving to meet or exceed goals.
• Greet, engage, and build rapport with prospective residents, creating memorable and positive first impressions.
• Provide tours that showcase the property’s features and benefits while tailoring the experience to each prospect's needs.
• Confidently close the leasing process by addressing objections, highlighting benefits, and securing commitments.
• Manage leasing inquiries by responding quickly and effectively through phone, email, or in person, ensuring all communication occurs within 24 hours.
• Enter and maintain accurate lead information in Entrata and proactively follow up with prospects through warm calls, emails, or letters.
• Develop a deep understanding of site leasing trends, traffic patterns, and product availability to effectively guide prospects toward leasing decisions.
• Ensure the office, model units, clubhouse, and all common areas along the tour route are impeccably maintained, reporting any issues to the appropriate team member.
• Participate in community marketing initiatives, outreach efforts, and resident event planning and execution.
• Guide prospects through the application process, ensuring compliance with screening procedures and accuracy in lease execution.
• Collect move-in related fees and ensure all paperwork and funds are properly handled.
• Provide exceptional customer service by addressing resident inquiries, processing service requests, and assisting with day-to-day resident needs.
• Maintain and manage the community waitlist, communicating updates with prospects as needed.
• Perform other duties as assigned.

What You’ll Bring:

• High school diploma or equivalent required.
• Willingness to obtain all licenses and/or certifications required by State or Local jurisdictions including but not limited to PA, IL, NJ and IA.
• Previous leasing and sales experience preferred; experience in multifamily or student housing is a plus.
• Strong computer literacy and the ability to learn new systems quickly
• Familiarity with property management software such as Entrata, OneSite, or RealPage preferred.
• Intermediate proficiency in Microsoft Excel, including formulas, sorting, and filtering, is a plus.
• Ability to participate in emergency duties as needed.

Our Company:

Built on the foundation of over 20 years of friendships, Coastal Ridge is a vertically integrated multifamily real estate operator, investor, and developer whose unique approach successfully combines data and experience. Supported by over 900 real estate professionals with deep sector expertise, we have quickly grown into a leader in the multifamily industry. Our values are based on relationships and driven by honesty, integrity, and trust.

What You’ll Get:

As a Coastal Ridge Real Estate associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. We are committed to providing competitive and comprehensive benefits that align with our culture and the needs of our associates.

Coastal Ridge is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.