Leasing Manager

Coastal Ridge Real Estate; Columbus (OH); On-site; USD 42,000 - 66,000; Full time

Job summary

Coastal Ridge Real Estate seeks a Leasing Manager for Windsor Place at Chestnut Hills in Columbus, Ohio. You will lead leasing efforts, mentor the leasing team, and ensure an exceptional resident experience while coordinating tours and applications.

This full-time, non-exempt role reports to the Property Manager and supports the property's launch and ongoing growth with market awareness and strong customer service.

Qualifications

• High school diploma or equivalent required; Bachelor’s degree preferred.
• Proven leasing and sales experience in multifamily or student housing.
• Familiarity with property management software such as Entrata, OneSite, or RealPage.
• Intermediate proficiency in Microsoft Excel.
• Willingness to participate in emergency duties.

Responsibilities

• Participate in and drive all aspects of the leasing process, ensuring accuracy and timely follow-ups.
• Welcome prospects, provide tours highlighting key features, and close sales.
• Guide applicants through the lease process, screening, and renewal efforts.
• Maintain leasing models, reports, and occupancy data for leadership.
• Monitor market trends and adjust leasing strategies accordingly.
• Mentor and support the leasing team to meet individual and group goals.

Skills

Leasing experience

Sales skills

Customer service

Property management software

Excel

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

Entrata

OneSite

RealPage

Job description

As a Leasing Manager, you’ll lead leasing efforts and administrative functions to ensure the property thrives at its highest potential. You’ll act as a mentor and motivator for the leasing team, fostering collaboration and empowering success, while ensuring an exceptional experience for current and future residents. This full-time, non-exempt position reports to the Property Manager.

Where You’ll Work:

Windsor Place at Chestnut Hills is a brand-new apartment community in Columbus, Ohio, offering thoughtfully designed one-, two-, and three-bedroom apartments and carriage houses in the growing Hamilton Road corridor. Conveniently located near major employers, retail destinations, and everyday conveniences, the community combines modern apartment living with a comprehensive amenity package designed to support both productivity and relaxation. Residents enjoy access to a two-story clubhouse featuring a fitness center with yoga studio, coworking booths, clubroom, coffee bar, billiards, and a golf simulator, as well as outdoor amenities including a resort-style pool, grilling stations, fire pit, EV charging stations, and private garages. With contemporary apartment finishes, pet-friendly living, and a focus on exceptional resident service, Windsor Place at Chestnut Hills delivers a welcoming residential experience while providing team members the opportunity to contribute to the successful launch and ongoing growth of a dynamic new community.

What You’ll Own:

• Participate in and drive all aspects of the leasing process, ensuring accuracy, timeliness, and effectiveness:
  • Enter and manage leads in Entrata, ensuring timely follow-ups.
  • Welcome and engage prospects, providing tours that highlight the property's key features.
  • Effectively close the sale by addressing objections, highlighting benefits, and confidently guiding prospects through the leasing decision.
  • Guide prospects through the application and lease process, ensuring proper execution of leases and adherence to screening procedures.
  • Monitor and participate in resident renewal efforts.
  • Maintain clubhouse, model units, and tour routes to exceptional standards of cleanliness and appeal.
• Achieve both individual and team leasing goals, proactively identifying opportunities and addressing challenges in collaboration with the Property Manager.
• Stay informed of market trends and competitors by shopping the competition and keeping detailed records of market offerings.
• Cultivate a deep understanding of the property’s selling points, common objections, leasing trends, traffic patterns, and unit availability to position it effectively in the market.
• Mentor and support the leasing team by setting clear expectations, offering guidance, and providing resources to achieve success.
• Foster superior service by addressing escalated resident concerns with professionalism and care.
• Coordinate and participate in marketing initiatives and resident events to attract prospects and retain residents.
• Assist in the preparation of weekly and monthly reports, contributing to the property’s overall performance and success.
• Perform other duties as assigned.

What You’ll Bring:

• High school diploma or equivalent required; Bachelor’s degree preferred.
• Willingness to obtain all licenses and/or certifications required by State or Local jurisdictions including but not limited to PA, IL, NJ and IA.
• Proven leasing and sales experience; experience in multifamily or student housing preferred.
• Familiarity with property management software such as Entrata, OneSite, or RealPage preferred.
• Intermediate proficiency in Microsoft Excel, including formulas, sorting, and filtering, is a plus.
• Ability to participate in emergency duties as needed.

Our Company:

Built on the foundation of over 20 years of friendships, Coastal Ridge is a vertically integrated multifamily real estate operator, investor, and developer whose unique approach successfully combines data and experience. Supported by over 900 real estate professionals with deep sector expertise, we have quickly grown into a leader in the multifamily industry. Our values are based on relationships and driven by honesty, integrity, and trust.

What You’ll Get:

As a Coastal Ridge Real Estate associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. We are committed to providing competitive and comprehensive benefits that align with our culture and the needs of our associates.

Coastal Ridge is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.