Leasing Manager

Coastal Ridge Real Estate; Cincinnati (OH); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Benefits package

Job summary

Coastal Ridge Real Estate is seeking a Leasing Manager for the Cincinnati area development, Gateway Lofts Park Ave. You will lead leasing efforts, mentor the leasing team, and drive processes to maximize occupancy and resident satisfaction.

You will coordinate tours, guide applicants through the lease process, monitor renewals, and contribute to marketing initiatives and reporting. This full-time, on-site role reports to the Property Manager.

Qualifications

• High school diploma or equivalent required; Bachelor’s degree preferred.
• Proven leasing and sales experience in multifamily or student housing.
• Familiar with Entrata, OneSite or RealPage property management software.
• Intermediate proficiency in Microsoft Excel.
• Willingness to obtain licenses/certifications as required by jurisdiction.

Responsibilities

• Lead leasing efforts and administrative functions to optimize property performance.
• Mentor and motivate the leasing team for collaboration and success.
• Discuss and highlight property features during tours to close leases.
• Guide applicants through application and lease processes and screenings.
• Monitor resident renewals and maintain property standards.
• Assist in marketing initiatives and resident events.
• Prepare weekly and monthly performance reports.

Skills

Leasing experience

Sales experience

Customer service

Excel proficiency

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

Entrata

OneSite

RealPage

Job description

What You’ll Do

As a Leasing Manager, you’ll lead leasing efforts and administrative functions to ensure the property thrives at its highest potential. You’ll act as a mentor and motivator for the leasing team, fostering collaboration and empowering success, while ensuring an exceptional experience for current and future residents. This full-time, non-exempt position reports to the Property Manager.

What You’ll Do

As a Leasing Manager, you’ll lead leasing efforts and administrative functions to ensure the property thrives at its highest potential. You’ll act as a mentor and motivator for the leasing team, fostering collaboration and empowering success, while ensuring an exceptional experience for current and future residents. This full-time, non-exempt position reports to the Property Manager.

Where You’ll Work

You’ll work at one of our brand-new developments in the Cincinnati area, Gateway Lofts Park Ave.

What You’ll Own

• Participate in and drive all aspects of the leasing process, ensuring accuracy, timeliness, and effectiveness:
  • Enter and manage leads in Entrata, ensuring timely follow-ups.
  • Welcome and engage prospects, providing tours that highlight the property's key features.
  • Effectively close the sale by addressing objections, highlighting benefits, and confidently guiding prospects through the leasing decision.
  • Guide prospects through the application and lease process, ensuring proper execution of leases and adherence to screening procedures.
  • Monitor and participate in resident renewal efforts.
  • Maintain clubhouse, model units, and tour routes to exceptional standards of cleanliness and appeal.
• Achieve both individual and team leasing goals, proactively identifying opportunities and addressing challenges in collaboration with the Property Manager.
• Stay informed of market trends and competitors by shopping the competition and keeping detailed records of market offerings.
• Cultivate a deep understanding of the property’s selling points, common objections, leasing trends, traffic patterns, and unit availability to position it effectively in the market.
• Mentor and support the leasing team by setting clear expectations, offering guidance, and providing resources to achieve success.
• Foster superior service by addressing escalated resident concerns with professionalism and care.
• Coordinate and participate in marketing initiatives and resident events to attract prospects and retain residents.
• Assist in the preparation of weekly and monthly reports, contributing to the property’s overall performance and success.
• Perform other duties as assigned.

What You’ll Bring

• High school diploma or equivalent required; Bachelor’s degree preferred.
• Willingness to obtain all licenses and/or certifications required by State or Local jurisdictions including but not limited to PA, IL, NJ and IA.
• Proven leasing and sales experience; experience in multifamily or student housing preferred.
• Familiarity with property management software such as Entrata, OneSite, or RealPage preferred.
• Intermediate proficiency in Microsoft Excel, including formulas, sorting, and filtering, is a plus.
• Ability to participate in emergency duties as needed.

Our Company

Built on the foundation of over 20 years of friendships, Coastal Ridge is a vertically integrated multifamily real estate operator, investor, and developer whose unique approach successfully combines data and experience. Supported by over 900 real estate professionals with deep sector expertise, we have quickly grown into a leader in the multifamily industry. Our values are based on relationships and driven by honesty, integrity, and trust.

What You’ll Get

As a Coastal Ridge Real Estate associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. We are committed to providing competitive and comprehensive benefits that align with our culture and the needs of our associates.