Leasing Consultant

Beacon Management; Kentwood (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid Holidays

Vacation and Sick Time

401k

Medical, Dental, and Vision Benefits

FSA

Voluntary Benefit Programs

Job summary

Beacon Management is seeking a Leasing Consultant for Hidden Lakes Apartments in Kentwood, MI. You will handle leasing, show apartments, process applications, and help drive resident satisfaction.

We value excellent customer service, ability to build rapport with residents and staff, and reliable full-time availability Monday through Friday with some weekend work as needed. Training and career development are provided.

Qualifications

• 2 years’ experience in leasing, sales and customer service preferred, but will train right person.
• Excellent customer service skills and the ability to develop a rapport with the residents and community staff.

Responsibilities

• Greet prospective residents and show apartments.
• Oversee and process applications and lease renewals.
• Conduct marketing surveys and weekly reports.
• Assist in the preparation of newsletters, market surveys and resident activities. Attend all assigned resident activities.
• Handle sales, outreach, prospecting and lead generation.
• Process renewal letters. Maintain a monthly renewal log and ensure proper billing of all accounts.
• Organize and maintain resident files per company procedure.
• Monitor service requests. Insure call backs are being completed.
• Floating duties as assigned.
• Prepare incident reports and follow up in accordance to the direction of the Property.

Skills

Customer service

Communication

Sales

Relationship building

Job description

Leasing Consultant

Full Time Staff Hidden Lakes - MI, Kentwood, MI, US

At Beacon Management, we proudly own and operate a vast portfolio of 61 residential housing communities scattered across the United States, including the beautiful states of Michigan, New York, and Virginia. Our core mission revolves around the joy and contentment of our residents, and we wholeheartedly commit ourselves to delivering exceptional customer service at every turn.

If you're hardworking and take pride in a job well done, then you should bring your expertise to Beacon Management. As a Beacon Management Leasing Consultant every day is rewarding! Our current opening is for our Hidden Lakes Apartments in Kentwood, MI.

Beacon Management provides career development opportunities, paid training for certifications, competitive paid holidays, and robust benefit packages!

Various benefits include:

• Paid Holidays
• Vacation and Sick Time
• 401k
• Medical, Dental, and Vision Benefits
• FSA
• Voluntary Benefit Programs, and more!

Our Leasing Consultants handle all leasing, marketing, sales, customer service, resident retention and administrative responsibilities.

Some Responsibilities include but are not limited to:

• Greet prospective residents and show apartments.
• Oversee and process applications and lease renewals.
• Conduct marketing surveys and weekly reports.
• Assist in the preparation of newsletters, market surveys and resident activities. Attend all assigned resident activities.
• Handle sales, outreach, prospecting and lead generation.
• Process renewal letters. Maintain a monthly renewal log and ensure proper billing of all accounts.
• Organize and maintain resident files per company procedure.
• Monitor service requests. Insure call backs are being completed.
• Floating duties as assigned.
• Prepare incident reports and follow up in accordance to the direction of the Property.

Job Requirements:

• 2 years’ experience in leasing, sales and customer service preferred, but will train right person. Residential property management experience is a huge plus.
• Excellent customer service skills and the ability to develop a rapport with the residents and community staff.
• Full time hours Monday - Friday, plus some mandatory weekend work as required.