Leasing Consultant: Resident Experience & Growth

Beacon Management; Kentwood (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid Holidays

Vacation and Sick Time

401k

Medical, Dental, and Vision Benefits

FSA

Voluntary Benefit Programs

Job summary

Beacon Management is seeking a Leasing Consultant for Hidden Lakes Apartments in Kentwood, MI. You will handle leasing, show apartments, process applications, and help drive resident satisfaction.

We value excellent customer service, ability to build rapport with residents and staff, and reliable full-time availability Monday through Friday with some weekend work as needed. Training and career development are provided.

Qualifications

• 2 years’ experience in leasing, sales and customer service preferred, but will train right person.
• Excellent customer service skills and the ability to develop a rapport with the residents and community staff.

Responsibilities

• Greet prospective residents and show apartments.
• Oversee and process applications and lease renewals.
• Conduct marketing surveys and weekly reports.
• Assist in the preparation of newsletters, market surveys and resident activities. Attend all assigned resident activities.
• Handle sales, outreach, prospecting and lead generation.
• Process renewal letters. Maintain a monthly renewal log and ensure proper billing of all accounts.
• Organize and maintain resident files per company procedure.
• Monitor service requests. Insure call backs are being completed.
• Floating duties as assigned.
• Prepare incident reports and follow up in accordance to the direction of the Property.

Skills

Customer service

Communication

Sales

Relationship building

Job description

Beacon Management is seeking a Leasing Consultant for Hidden Lakes Apartments in Kentwood, MI. You will handle leasing, show apartments, process applications, and help drive resident satisfaction.

We value excellent customer service, ability to build rapport with residents and staff, and reliable full-time availability Monday through Friday with some weekend work as needed. Training and career development are provided.