Leasing Consultant

Quinn Residences; Covington (GA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Leasing Consultant to join their team in Covington, GA. This role involves assisting the Portfolio Manager in managing a vibrant community, ensuring timely rent collection, and providing exceptional customer service. As a key member of the team, you will engage with residents, manage leasing activities, and uphold company policies. If you have a passion for real estate and a knack for sales, this is a fantastic opportunity to grow your career in a supportive environment that values community and service.

Qualifications

• 2+ years as a leasing consultant or Assistant Community Manager in the apartment industry.
• Sales and customer service experience are essential.

Responsibilities

• Assist in achieving the community's annual budget plan and leasing activities.
• Ensure timely rent collection and maintain account records.

Skills

Sales experience

Customer service experience

Accounting knowledge

Education

High School Diploma

Tools

Yardi

Job description

Join to apply for the Leasing Consultant role at Quinn Residences

With over 5,200 homes across 39 communities in its portfolio, Quinn Residences is a privately held real estate operating company focused on acquiring, developing, and operating dedicated single-family rental communities primarily in the Southeastern United States. Quinn develops exceptional neighborhoods believing that better living starts with a great neighborhood, fantastic amenities, and a no-maintenance way of life. For more information, visit https://live-quinn.com.

Supervises: No One unless the Portfolio Manager is absent.

The Resident Services Associate assists the Portfolio Manager in managing the assigned community. In the Portfolio Manager's absence, the Resident Services Associate will assume responsibilities to meet property objectives as set forth by the company.

ESSENTIAL RESPONSIBILITIES:

• Assist in achieving the community's annual budget plan.
• Assist with leasing activities.
• Responsible for the timely collection and deposit of all rental income.
• Perform other related tasks as assigned by the Portfolio Manager.
• Uphold all company policies and values.

JOB DESCRIPTION:

• Ensure timely rent collection, review delinquency reports, and communicate with residents regarding overdue payments.
• Maintain all account records and transactions in Yardi, including NSF’s, rent allowances, concessions, rent increases, and management-approved debits and credits.
• Handle customer complaints promptly and appropriately.
• Screen applicants for residency following company standards.
• Participate in resident activities.
• Show, lease, and assist with move-ins for prospective residents.
• Complete accounting pre-close and month-end functions, and generate and review related reports.
• Prepare weekly leasing reports.
• Understand and adhere to local laws, including preparing and delivering legal notices such as late or lease violation notices.
• Stay informed about local market trends and competitors.
• Prepare and review lease paperwork with new and renewing residents.
• Resolve resident complaints and escalate issues to the Portfolio Manager when necessary.
• Assist with write-offs under supervision and approval.
• Maintain accurate records of resident payment plans and activities with third-party collection agencies.
• Initiate evictions by preparing and forwarding necessary legal paperwork, ensuring completion of legal proceedings.
• Follow up on all prospects as per company policy.
• Inspect vacant homes for readiness.
• Perform other duties as assigned.

QUALIFICATIONS:

• Sales experience, preferably in the apartment industry.
• Customer service experience.
• High School Diploma.
• Accounting experience is a plus but not required.
• At least 2 years of experience as a leasing consultant or Assistant Community Manager in the apartment industry.

Additional Details:

• Seniority level: Associate
• Employment type: Full-time
• Job function: Administrative, Customer Service, and Sales

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