Leasing Consultant

Audubon; Baton Rouge (LA); On-site; USD 32,000 - 45,000; Full time

Job summary

Audubon in Baton Rouge, LA, is seeking a Leasing Consultant to greet prospective residents, conduct property tours, and showcase community features to secure new leases. This full-time, on-site role requires accurate lease documentation and responsive service.

You will handle inquiries by phone, email, and walk-ins, assist with applications and renewals, coordinate resident events, and stay informed about pricing, availability, and market trends to contribute to high occupancy.

Qualifications

• Experience with leases and lease administration, including explaining lease terms and processing applications.
• Skills in resident retention and community engagement initiatives.
• Strong communication and customer service skills, with a professional, solutions-oriented approach.

Responsibilities

• Greet prospective residents, conduct property tours, and present community features to secure new leases.
• Respond to phone, email, and walk-in inquiries and assist with lease applications and renewals.
• Coordinate resident events or engagement activities and contribute to marketing efforts to maintain strong occupancy levels.

Skills

Lease Administration

Customer Service

Communication

Job description

Company Description

Audubon is an Atlanta-based firm specializing in the acquisition and management of multifamily properties across the southeastern United States. With a senior team that has collectively acquired, managed, and renovated more than 30,000 apartment units, Audubon offers deep expertise in repositioning multifamily assets. The company follows a focused value-add investment approach, delivering attractive risk-adjusted returns through an integrated platform that includes asset and property management, financing, construction management, and financial reporting. Audubon collaborates with select architectural and design partners to provide high-quality living environments for residents while maximizing value for investors. Since acquiring its first asset in 2003, Audubon has grown into a leading owner and operator of multifamily communities with a current portfolio of 23 properties and over 5,000 units.

Role Description

The Leasing Consultant is a full-time, on-site role based in Baton Rouge, LA. This role is responsible for greeting prospective residents, conducting property tours, and presenting the features and benefits of the community to secure new leases. Day-to-day activities include responding to phone, email, and walk-in inquiries, assisting with lease applications and renewals, and accurately completing lease-related documentation in accordance with company policies. The Leasing Consultant supports resident retention by providing prompt, professional customer service, addressing concerns, and helping coordinate resident events or engagement activities. The role also involves maintaining up-to-date knowledge of pricing, availability, and market trends, contributing to marketing efforts, and collaborating with the property management team to ensure a positive resident experience and strong occupancy levels.

Qualifications

• Experience with leases and lease administration, including explaining lease terms, processing applications, and managing renewals.
• Skills in resident retention, with the ability to build relationships, support resident satisfaction, and assist in community engagement initiatives.
• Strong communication and customer service skills, including clear verbal and written communication and a professional, solutions-oriented approach.