Leasing Consultant

Habitat America; Baltimore (MD); On-site; USD 36,000 - 48,000; Full time

Job summary

Habitat America is seeking an experienced Leasing Consultant to join the Broadview and Woodcliffe Apartments team in Baltimore, MD. This full-time role focuses on day-to-day leasing, resident relations, and administrative tasks to maintain strong occupancy.

You will conduct tours, process applications, coordinate with staff, and deliver outstanding customer service consistent with Habitat America's standards.

Qualifications

• Minimum 2+ years of property management experience in a leasing consultant or similar role.
• Sales-oriented mindset with the ability to close leases.
• Excellent communication and interpersonal skills.
• Professional demeanor and energetic personality.
• Strong organizational and administrative skills.
• Proficiency with standard office software and property management systems.
• Ability to work independently and as part of a team.

Responsibilities

• Greet and assist prospective and current residents professionally.
• Conduct property tours and present amenities.
• Respond to leasing inquiries via phone, email, and in person.
• Process rental applications and leases for market-rate units.
• Maintain accurate leasing files and documentation.
• Handle office tasks including phones, filing, and data entry.
• Coordinate with staff to ensure resident satisfaction.
• Support marketing and outreach to maintain occupancy.
• Deliver outstanding customer service per Habitat America's standards.

Skills

Sales

Communication

Organizational skills

Teamwork

Independent work

Customer service

Tools

Property management software

Job description

Habitat America, a growing property management company, is seeking an experienced and professional Leasing Consultant to join our team at Broadview and Woodcliffe Apartments in Baltimore, MD. This is a full-time position (40 hours/week).

We are looking for a highly motivated, energetic individual with a positive, "can-do" attitude who is passionate about providing exceptional customer service and helping residents feel at home.

Position Overview:

The Leasing Consultant is responsible for the day-to-day leasing and administrative operations of the community. This role plays a key part in maintaining strong occupancy levels while delivering an outstanding experience to prospective and current residents.

Essential Duties & Responsibilities:

• Greet and assist prospective and current residents in a professional and friendly manner
• Conduct property tours and effectively present community features and benefits
• Respond to leasing inquiries via phone, email, and in person
• Process rental applications and lease agreements for market-rate units
• Maintain accurate leasing files and documentation
• Manage office responsibilities including answering phones, filing, data entry, and general administrative support
• Coordinate with property management staff to ensure resident satisfaction
• Support marketing and outreach efforts to maintain strong occupancy
• Deliver excellent customer service consistent with Habitat America's standards

Qualifications:

• Minimum 2+ years of property management experience in a leasing consultant or similar role (required)
• Sales-oriented mindset with the ability to close leases
• Excellent communication and interpersonal skills
• Professional demeanor and energetic personality
• Strong organizational and administrative skills
• Proficiency with standard office software and property management systems
• Ability to work independently and as part of a team

EOE