Leasing Consultant

TREK Development Group; Baltimore (MD); On-site; USD 80,000 - 100,000; Full time

Job summary

TREK Development Group is seeking a Leasing Consultant for The Broadview Apartments in Baltimore, MD. This role involves engaging with residents, managing leasing processes, and ensuring compliance with company policies. Ideal candidates will have strong customer service skills and relevant experience. The position offers competitive pay and benefits, making it a great opportunity for those passionate about community engagement.

Benefits

Medical

Dental

Vision

Long-term Disability

Life Insurance

401k with Employer Contribution

EAP

Qualifications

• 2-3 years of sales/leasing experience, residential preferred.
• Proficiency in Microsoft Office and social media platforms.

Responsibilities

• Show and lease apartments, manage move-in/move-out processes.
• Conduct property tours and secure deposits while ensuring compliance.

Skills

Customer Service

Communication

Sales

Education

High School Diploma or GED

College Degree

Tools

Microsoft Office

RealPage

Job description

Job Title: Leasing Consultant for The Broadview Apartments, Baltimore, MD

TREK is seeking a Leasing Consultant for The Broadview Apartments in Baltimore, MD. This role supports TREK’s mission to Create Value, Strengthen Communities, and Enhance Lives, embodying the three tenants of our Hospitality Covenant: kindness, care, and support for each other's goals.

The Leasing Consultant is responsible for engaging with residents and prospects, showing and leasing apartments, managing move-in/move-out processes, lease renewals, marketing, social media, and administrative support to the Community Manager. The role ensures compliance with company policies and regulatory requirements.

Essential Functions:

1. Promote the Hospitality Covenant by encouraging residents to practice its three core principles.
2. Greet prospective residents warmly and complete guest cards per company procedures.
3. Conduct property tours, showcase models, and communicate features tailored to prospect needs.
4. Pre-qualify applicants, process rental applications, and submit for management approval.
5. Secure deposits and ensure adherence to Fair Housing regulations.
6. Maintain up-to-date availability reports and leasing records.
7. Demonstrate community and apartment features, closing sales effectively.
8. Follow up with prospects and manage lease renewals within 90 days of expiration.
9. Foster tenant retention and develop resident relationships through community engagement.
10. Coordinate move-in inspections, respond to resident requests, and contribute to community appearance.
11. Conduct market surveys and perform clerical duties such as mailing, filing, and invoice coding.

Education & Experience:

• Excellent customer service skills and professional communication.
• Proficiency in Microsoft Office and social media platforms.
• High school diploma or GED; college degree preferred.
• 2-3 years of sales/leasing experience, residential preferred.
• Knowledge of industry software such as RealPage is a plus.

Physical Demands & Work Environment:

• Occasional movement within the office and property.
• Constant use of computers and office equipment.
• Ability to work within a commutable radius of the property.

The physical demands are representative of those required to perform essential functions. Reasonable accommodations may be made for individuals with disabilities.

Pay: $18.00 - $21.00 per hour

Benefits: Medical, dental, vision, long-term disability, life insurance, 401k with employer contribution, EAP.

If you are passionate about this role, please visit our website to learn more about TREK Development Group: http://trekdevelopment.com.

We are an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.