Leasing Concierge – Tours, Applications & Move‑In Support

Vier Management, LLC; Cincinnati (OH); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Rent discount if you live in one ofour

Job summary

Vier Management, LLC is looking for a friendly leasing associate to greet prospects, show apartments, guide applicants through the screening and move‑in process, and help maintain a welcoming community. You will stay organized, provide excellent customer service, and become proficient with computer systems, including learning ResMan to prepare leases and renewals.

Part‑time or full‑time shifts are available in our Cincinnati office.

Qualifications

• Experience in leasing, sales or customer service preferred but not required.
• Friendly and professional in person, on the phone and in writing.
• Organized and able to juggle several things at once.
• Comfortable with computers and willing to learn ResMan.
• Able to work some evenings and weekends.
• Valid driver's license and reliable transportation.

Responsibilities

• Answer calls, emails and texts from prospects quickly and set tours
• Greet visitors and give tours of available homes and amenities
• Walk applicants through the application and screening process
• Prepare leases, renewals and move in paperwork accurately in ResMan
• Follow up with every prospect and work to meet leasing and occupancy goals
• Welcome new residents and make sure move in goes smoothly
• Answer resident questions and pass along maintenance requests
• Help plan resident events and share the community online
• Keep the office, model and tour path clean and ready to show
• Keep an eye on nearby communities so you know our market

Skills

Leasing experience

Customer service

Organized

Strong communication

Tools

ResMan

Job description

Vier Management, LLC is looking for a friendly leasing associate to greet prospects, show apartments, guide applicants through the screening and move‑in process, and help maintain a welcoming community. You will stay organized, provide excellent customer service, and become proficient with computer systems, including learning ResMan to prepare leases and renewals.

Part‑time or full‑time shifts are available in our Cincinnati office.