Leasing Consultant

BRG Realty Group, LLC; Forest Park (OH); On-site; USD 19,000 - 28,000; Full time

Job summary

BRG Realty Group, LLC in Ohio is seeking a Leasing Consultant to show and lease apartments to prospective residents and to support the Community Manager with clerical duties.

You will greet prospects, tour the community, process applications, handle calls, assist with renewals, and maintain knowledge of the property and market. A valid driver’s license is required to drive for company business as needed.

Qualifications

• Must be able to provide excellent customer service and handle sales duties.
• Strong communication and interpersonal skills.
• Knowledge of leasing processes and local market is a plus.

Responsibilities

• Warmly greet prospects and handle all leasing activities.
• Tour the community, close sales, process applications, and prepare paperwork.
• Maintain knowledge of the property and its competitors.
• Assist with lease renewals and resident retention.
• Daily inspections of model and vacant units.
• Assist with rent collection and payments.
• Demonstrate knowledge of Fair Housing laws and leasing regulations.
• Handle resident service requests and communications.
• Help keep the office orderly between cleanings.
• Other duties may be assigned as required.
• Must possess a valid driver’s license.

Skills

Customer service

Sales orientation

Communication skills

Job description

BRG Realty Group, LLC is an award-winning owner and operator of apartment communities in Ohio, Kentucky and Indiana. The company currently has over 50 communities comprised of over 9,000 apartment homes. Success has been built upon a foundation of relationships shaped by trust, an engaged and talented employee base, service focused business practices, a sound fiscal approach, value-add services, and investor and risk management protocols that ensure future stability. Our mission continues to be to create and maintain quality communities through innovative management by consistently delivering reliable services to our residents, associates and business partners…and we care!

Purpose:The Leasing Consultant contributes to the continued success of the Apartment Community by showing and leasing apartments to new residents and working toward the retention of current residents. The Leasing Consultant also provides clerical and administrative support to the Community Manager.

• Warmly greet prospective residents and handle all aspects of leasing activity. This includes greeting prospects, touring the community, closing sales, processing applications, preparing paperwork, timely follow-up and obtaining signatures prior to move-in.
• Maintain a detailed knowledge of the apartment community and its’ competitors
• Assist with the maintenance of the local apartment market survey
• Answer incoming telephone calls, check answering service for messages and handle accordingly
• Handles or assists in resident retention by participating in the lease renewal program
• Conducts a daily inspection of model and vacant target apartments
• Maintain an acceptable closing ratio in order to achieve sales goals and maintain optimum occupancy
• Assist in the collection of rental payments
• Demonstrate and maintain a working knowledge of Fair Housing laws, rules, and regulations concerning apartment leasing and management.
• Handles or assists in the receiving, documenting and follow-up with resident requests for service
• Assist with and attend resident functions
• Help deliver any non-eviction notices and communications to residents
• Help keep office orderly between professional cleanings
• File resident forms, letters, work orders and any other correspondence
• Other duties may be assigned as required
• Must possess a valid driver’s license in order to drive for company business as needed