Leasing & Community Office Specialist

WSH Management, Inc; Woodland (CA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life

401k with employer match

Paid vacation

15 paid company holidays

Job summary

WSH Management, Inc. seeks an Office Assistant to support daily office operations at the Woodland Hills community. You will handle calls and in-person visits, greet residents, process applications and deposits, and orient new residents to the community.

Proficiency in MS Office and basic accounting tasks is required. The role emphasizes a friendly, professional demeanor, accurate record-keeping, and collaboration with the leasing team to meet sales and occupancy goals.

Qualifications

• High School Diploma or equivalent required; some college preferred.
• 1-year experience in customer service or apartment leasing preferred.
• Strong communication and sales skills; ability to follow procedures and guidelines.
• Proficiency in Microsoft Office (Word, Outlook) and basic accounting software.

Responsibilities

• Receive all telephone calls and in-person visits; greet prospects and qualify by criteria.
• Record all visits on appropriate reports and apply product knowledge to client needs.
• Assist in leasing transactions by typing leases, gathering history and credit approvals.
• Orient new residents to the community and collect deposits according to procedures.
• Operate accounting software and 10-key calculators; maintain compliance with applicable policies.
• Provide general clerical assistance and support a professional office environment.
• Conduct market surveys and assist with community signage and outreach.

Skills

Customer service

Sales ability

Attention to detail

Communication skills

Education

High School Diploma or equivalent

Some college preferred

Tools

Microsoft Word

MS Outlook

Community software

Accounting software

Job description

WSH Management, Inc. seeks an Office Assistant to support daily office operations at the Woodland Hills community. You will handle calls and in-person visits, greet residents, process applications and deposits, and orient new residents to the community.

Proficiency in MS Office and basic accounting tasks is required. The role emphasizes a friendly, professional demeanor, accurate record-keeping, and collaboration with the leasing team to meet sales and occupancy goals.