Leasing & Community Experience Specialist

Asset Living; Turlock (CA); Sur place; USD 34 000 - 45 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

401K with employer matching

Paid holidays

Paid sick days

Commission and bonuses

Résumé du poste

Asset Living is seeking a Leasing Consultant to handle all leasing, marketing, and resident relations for a property. Regular onsite presence is required, with duties including tours, lease signings, lead generation, and managing leasing data.

The role emphasizes customer service, adherence to Fair Housing laws, and teamwork to meet leasing goals. A High School Diploma or equivalent is required, with basic computer skills and on-site software knowledge. Leasing experience is preferred.

Qualifications

• High School Diploma or Equivalent.
• Basic computer skills and on-site software familiarity.
• Understanding of Fair Housing Laws and OSHA requirements.

Responsabilités

• The Leasing Consultant is responsible for all aspects of leasing, marketing, and maintaining positive resident relations of a property.
• Regular/daily onsite attendance is required.
• Effectively show, lease, and move in prospective residents; greet, qualify, tour the community, and sign a lease.
• Conducts all functions necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining model units, and all necessary follow-up needed.
• Completes all leasing paperwork needed before move-in
• Assisting with lease audits, walking units, and turn process
• Maintain accurate prospect traffic and leasing data, responding to prospect leads within 24 hours.
• Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios, and work to achieve and exceed leasing goals.
• Perform various administrative tasks as needed
• Deal with resident complaints, concerns, and requests to ensure resident satisfaction
• Assist in developing and implementing resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)
• Contribute to the general upkeep and cleaning of office, common areas, and model
• Assist in implementing annual marketing plan outreach
• Review and assist in completing market survey/analysis continually to generate ideas and formulate plans
• Maintain thorough product knowledge of the property and competition as well as market conditions; complete weekly market survey report.
• Customer & Resident Relations
• Manage excellent customer service and monitor service request turnaround and responsiveness
• Projects a favorable image of the community to achieve property objectives and public recognition
• Ensure consistency in dealing with residents on all matters
• Enforce policies of the community that the immediate supervisor delegates

Connaissances

Customer service

Leasing knowledge

Resident relations

On-site software

Formation

High School Diploma or Equivalent

Description du poste

Asset Living is seeking a Leasing Consultant to handle all leasing, marketing, and resident relations for a property. Regular onsite presence is required, with duties including tours, lease signings, lead generation, and managing leasing data.

The role emphasizes customer service, adherence to Fair Housing laws, and teamwork to meet leasing goals. A High School Diploma or equivalent is required, with basic computer skills and on-site software knowledge. Leasing experience is preferred.