Resident Experience Leasing Specialist

Fogelman; Lauderdale Courts (TN); In loco; USD 21.000 - 30.000; Tempo pieno

Descrizione del lavoro

Fogelman in Lauderdale Courts, TN seeks a Leasing Consultant to welcome prospective residents, conduct property tours, and guide applicants through the leasing process while executing marketing strategies for the community and maintaining positive resident relations.

You will interview prospects, discuss floor plans and amenities, process applications, coordinate move-ins, and support lease renewals. Strong communication and customer service are essential.

Competenze

• One year experience as a leasing professional is preferred.
• Up to one year of related experience or training; equivalent education/experience acceptable.
• Experience with virtual and in-person community tours is preferred.
• Working knowledge of property management platforms (Yardi, Entrata, Yieldstar, CRM).
• Strong marketing ability to execute a property marketing plan and familiarity with the local market.
• Excellent verbal and written communication, relationship-building and customer service skills.
• Valid driver's license and automobile insurance may be required.

Mansioni

• Interviews prospective residents and records information to ascertain needs and qualifications.
• Accompanies prospects to model/vacant apartments and discusses size and layout of rooms, available amenities and terms of lease.
• Ensures consistent follow-up with prospects
• Processes application for approval in compliance with policies and procedures.
• May be responsible for processing lease renewals.
• Schedules move ins and completes all lease paperwork with prospect.
• Walks all move-ins prior to the move in date to ensure readiness
• Follow up with new residents after move in.
• Inspects condition of premises periodically and arranges for necessary maintenance.
• Plans and coordinates resident events.
• Courteous, efficient handling of resident requests and complaints.
• Assists with all marketing duties including preparation of market surveys.
• Assists with sending out all resident notices.
• Weekend work may be required.
• Adheres to all company policies including but not limited to safety and Fair Housing.
• Other job duties as assigned.

Conoscenze

Leasing Experience

Customer Service

Communication

Sales/Marketing

Strumenti

Yardi

Entrata

Yieldstar

CRM

Descrizione del lavoro

Fogelman in Lauderdale Courts, TN seeks a Leasing Consultant to welcome prospective residents, conduct property tours, and guide applicants through the leasing process while executing marketing strategies for the community and maintaining positive resident relations.

You will interview prospects, discuss floor plans and amenities, process applications, coordinate move-ins, and support lease renewals. Strong communication and customer service are essential.