Leasing Consultant

Fogelman Properties; Memphis (TN); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

Fogelman Properties in Memphis is seeking a Leasing Consultant to conduct tours, process applications, and manage lease documentation for prospective residents.

The role supports marketing efforts, maintains resident relations, and coordinates move-ins while adhering to Fair Housing and company policies. Weekend work may be required.

Qualifications

• One year of leasing or related customer service experience preferred.
• Experience with virtual and in-person community tours preferred.
• Familiarity with property management platforms (Yardi, Entrata, Yieldstar, CRM).
• Excellent communication and customer service skills.
• Valid driver's license may be required.

Responsabilités

• Interview prospective residents and record information to assess needs.
• Accompany prospects to model or vacant apartments and discuss layouts and terms.
• Ensure consistent follow-up with prospects.
• Process applications for approval in line with policies.
• May handle lease renewals.
• Schedule move-ins and complete lease paperwork.
• Walk move-ins to ensure readiness.
• Follow up with new residents after move-in.
• Inspect premises and coordinate maintenance as needed.
• Plan and coordinate resident events.
• Handle resident requests and complaints courteously and efficiently.
• Assist with marketing duties including market surveys.
• Assist with sending resident notices.
• Weekend work may be required.
• Adhere to company policies including safety and Fair Housing.
• Other duties as assigned.

Connaissances

Customer service

Communication

Sales skills

Teamwork

Formation

High school diploma or equivalent; see experience

Outils

Yardi

Entrata

Yieldstar

CRM

Description du poste

Fogelman is a nationally recognized, fully integrated multifamily real estate company that invests in and manages apartment communities, backed by six decades of experience, dynamic associates, and expert leadership. Our collaborative culture has earned us recognition as the #2 ranked Best Places to Work in Multifamily for 2026. With teamwork, experience, and expertise at the core of who we are, we create welcoming communities for thousands of residents while building trusted relationships and durable value for our partners, investors, and associates.

Summary

The Leasing Consultant provides tours, completes the leasing process with prospective residents, executes marketing strategies for the community and maintains positive resident relations.

Essential Duties And Responsibilities

• Interviews prospective residents and records information to ascertain needs and qualifications.
• Accompanies prospects to model/vacant apartments and discusses size and layout of rooms, available amenities and terms of lease.
• Ensures consistent follow-up with prospects
• Processes application for approval in compliance with policies and procedures.
• May be responsible for processing lease renewals.
• Schedules move ins and completes all lease paperwork with prospect.
• Walks all move-ins prior to the move in date to ensure readiness
• Follow up with new residents after move in.
• Inspects condition of premises periodically and arranges for necessary maintenance.
• Plans and coordinates resident events.
• Courteous, efficient handling of resident requests and complaints.
• Assists with all marketing duties including preparation of market surveys.
• Assists with sending out all resident notices.
• Weekend work may be required.
• Adheres to all company policies including but not limited to safety and Fair Housing.
• Other job duties as assigned.

Qualifications And Skills

• One year experience as a leasing professional is preferred.
• Up to one year of related experience or training. An equivalent combination of education and experience may be acceptable.
• Experience with virtual and in-person community tours is preferred.
• Working knowledge of property management platforms (i.e. Yardi, Entrata, Yieldstar, CRM) preferred.
• Marketing skills with the ability to execute a property marketing plan through outside marketing, social media and resident functions. Familiarity with the local market preferred.
• Excellent communication (verbal and written), relationship-building and customer service skills.
• A valid driver's license and automobile insurance may be required.

ENVIRONMENTAL AND PHYSICAL DEMANDS

The environmental and physical demands described here are representative of those an individual must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Constant walking, standing and sitting alternately
• Frequent climbing of stairs
• Occasionally bending, stooping, kneeling, crawling, squatting, pushing, pulling and reaching above shoulders
• Frequently lifts less than 10 lbs.; occasionally lifts over 10 lbs.
• Strong constant figure dexterity with the ability to grasp/turn
• Strong sensory skills such as good eyesight, good hearing, ability to comprehend, speak, write and communicate
• Work in a variety of conditions; both indoors and outdoors
• Noise level is usually moderate
• Possibly exposure to caustics, solvents, oils, fumes, flammables, pesticides, etc.

Fogelman is a drug free workplace and Equal Opportunity Employer. Offers are contingent upon the successful completion of the pre-employment process which may include criminal background, motor vehicle reporting, drug testing, and reference checks.