Leasing & Community Experience Specialist

The Scion Group; Charlottesville (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

The Scion Group is seeking an Experience Team Member to blend marketing, relationship building, administration and customer service at a Charlottesville property. You will thrive in a fast-paced, collegiate setting and represent the community with a professional demeanor.

Ability to communicate with a diverse resident population is essential, along with reliability and flexibility to work day shifts and on-call rotations during peak Turn periods.

Qualifications

• Customer-centric mindset is essential to serve residents and guests.
• Ability to adapt to a fast-changing environment and shifting priorities.
• Clear, proactive communication with residents, teammates, and management.
• Reliable and self-disciplined with consistent attendance and follow-through.
• Availability to work during summer, holidays, and Turn periods.

Responsibilities

• Provide community tours and engage customers to drive experience and sales.
• Offer feedback on sales barriers and customer objections to management.
• Execute engagement initiatives and marketing activities as directed by leadership.
• Support local marketing efforts and messaging to attract residents.
• Assist with social media and communications to engage customers.

Skills

Customer-centric mindset

Agility & flexibility

Strong communication

Interpersonal skills

Reliability

Job description

The Scion Group is seeking an Experience Team Member to blend marketing, relationship building, administration and customer service at a Charlottesville property. You will thrive in a fast-paced, collegiate setting and represent the community with a professional demeanor.

Ability to communicate with a diverse resident population is essential, along with reliability and flexibility to work day shifts and on-call rotations during peak Turn periods.