Leasing & Community Experience Associate

Landmark Properties Management, LLC; Athens (GA); On-site; USD 42,000 - 64,000; Full time

Job summary

Landmark Properties is seeking an Associate Community Manager in Athens, GA to lead leasing and marketing efforts, drive occupancy, and manage daily admin tasks within a collaborative property team. The role emphasizes resident service, data accuracy in Entrata, and strong communication with university partners.

You will oversee activities from marketing plans to social media updates, renewal campaigns, and on-site events, while ensuring policy compliance and a professional work environment.

Responsibilities

• Leasing & Marketing: Prepare marketing plans and develop new strategies to meet occupancy goals
• Leasing & Marketing: Prepare/monitor daily and weekly leasing reports to make pricing recommendations
• Leasing & Marketing: Ensure leasing staff comply with Fair Housing laws
• Leasing & Marketing: Ensure data is entered in Entrata with quality follow-up
• Leasing & Marketing: Generate and track traffic of prospective residents using effective marketing techniques
• Leasing & Marketing: Conduct tours, generate leads, and close sales
• Leasing & Marketing: Complete market surveys, calendars, guest cards, service requests
• Leasing & Marketing: Update social media channels to promote the property
• Leasing & Marketing: Oversee renewal kick-off and plan events
• General Administration: Maintain confidentiality of client, resident, and company information
• General Administration: Attend staff meetings and contribute as needed
• General Administration: Follow Landmark Properties policies
• General Administration: Maintain a clean and professional work environment
• General Administration: Report time and attendance
• General Administration: Explain lease documents and addendums to residents and families
• General Administration: Participate in move-in/move-out activities
• General Administration: Manage time efficiently
• General Administration: Assist in corporate projects
• Financial Management: Maximize revenue and occupancy
• Financial Management: Manage marketing within the budget with prior approval
• Personnel: Ensure LEASE protocols are practiced by staff
• Personnel: Train leasing staff on campus marketing and student-focused locations
• Personnel: Train staff to review and explain leases and addendums
• Customer Service: Understand the needs of residents, prospective residents, clients, and vendors and exceed expectations
• Customer Service: Maintain active communication with residents, parents, and university personnel
• Customer Service: Create and distribute monthly newsletters and resident communications
• Customer Service: Mediate roommate disputes and promote respect for differences
• Customer Service: Participate in resident retention programs
• Facilities: Assist in creating and implementing turn plans
• Facilities: Walk property to identify maintenance issues
• Facilities: Assist in quarterly unit inspections with maintenance
• Risk Control: Enforce safety, emergency, and fire policies
• Risk Control: Document and address resident behaviors violating laws or leases
• Risk Control: Identify and report safety risks to the Community Manager
• Risk Control: Prepare incident reports in the manager’s absence
• Risk Control: Assist in emergency situations with the corporate team
• Work Environment: Describe moderate noise and travel requirements as standard for the role
• Work Environment: Landmark Properties is an equal opportunity employer and emphasizes inclusion and diversity

Job description

Landmark Properties is seeking an Associate Community Manager in Athens, GA to lead leasing and marketing efforts, drive occupancy, and manage daily admin tasks within a collaborative property team. The role emphasizes resident service, data accuracy in Entrata, and strong communication with university partners.

You will oversee activities from marketing plans to social media updates, renewal campaigns, and on-site events, while ensuring policy compliance and a professional work environment.