Leasing Associate - Residences at Capitol View

Northwood Ravin, LLC.; Nashville (TN); Sur place; USD 32 000 - 52 000; Plein temps

Avantages offerts par ce poste

Housing discounts

Bonus incentives

Extensive training programs

401(k) with company match

Paid time off

Résumé du poste

Northwood Ravin, LLC. is seeking a Leasing Associate to serve as the brand ambassador of Capitol View. You will conduct personalized tours, convert leads to leases, and enhance the resident experience through events and social media promotion.

The role requires strong communication, sales skills, and a customer-focused approach to build lasting resident relationships in a dynamic downtown Nashville community.

Qualifications

• Excellent verbal and written communication.
• Strong sales ability with a track record of closing deals.
• Customer-focused with ability to build trust and relationships.

Responsabilités

• Conduct informative, personalized tours of the community to secure leases.
• Convert leads to tours and tours to leases by highlighting features and lifestyle.
• Address resident concerns and feedback with empathy and resolution.
• Plan and host resident events to boost engagement.
• Create social media content (posts, videos) to promote the community.
• Work weekends up to three weekends per month with two weekdays off.
• Attend marketing and networking events as needed.

Connaissances

Communication skills

Sales skills

Customer service

Social media posting

Problem solving

Outils

CRM software

Content creation tools

Description du poste

Property website: www.residencesatcapitolview.comCapitol View is a walkable, dynamic urban district in downtown Nashville, offering a fresh outlook on community, business and lifestyle.Schedule: M-F ; evenings and weekends as neededNorthwood Ravin is consistently recognized for developing the top luxury apartment communities in the Southeast. At Northwood Ravin, every member of our organization is united by a shared commitment to create the best-in-class residential experience. Guided by our core values of creativity, integrity, and an all-in culture, we empower individuals to reach their fullest potential professionally and personally. We cultivate a culture of excellence, innovation, and inclusivity by fostering strong collaborative relationships within our team. Northwood Ravin is dedicated to delivering unparalleled service to the residents we house and the communities we create.Primary Responsibilities:As a Leasing Associate at Northwood Ravin, you are the Brand Ambassador of the community. You will deliver an exceptional customer experience by helping prospective residents find their perfect home. With your strong communication skills and problem-solving abilities, you'll create a welcoming atmosphere, build trust, and establish lasting relationships within our vibrant community.As a Leasing Associate (Sales & Marketing Associate), your primary responsibilities include:Conducting informative and personalized tours of the apartment community that result in new leases.Converting leads to tours, and tours to leases, by building the value of the community’s features and lifestyle.Listening patiently and empathetically to resident concerns, requests, and feedback.Planning and executing high-quality resident events to enhance community engagement.Creating content (posts, videos, etc.) for social media to promote the community and engage residents.Being available to work weekends when prospective residents typically search for homes during this time—up to three weekends per month with two weekdays off.Flexibility to attend marketing and networking events, and host resident events, with schedule adjustments as needed.What you bring to the role:Experience in hospitality, sales, customer service, or a related field.A professional and customer-focused demeanor with exemplary customer service and a positive attitude.Proficiency in posting to social media platforms such as Instagram, Facebook and YouTube.Strong sales skills with a proven ability to close deals effectively.A willingness to learn and grow in a dynamic environment.Excellent verbal and written communication skills to effectively interact with prospective and current residents.A customer-focused mentality and the ability to create meaningful connections.Competence with various software, apps, and computer programs.A sharp, professional appearance and ability to represent the company with pride.What our culture brings to you:When you join Northwood Ravin, you are not just taking a job but becoming part of a community that values your well-being and professional growth. Our team members are at the heart of our success, and we are committed to supporting and growing you.In addition to our award-winning culture, we offer a comprehensive benefits package focused on career growth, health and wellness, retirement, and family support so you can thrive professionally and personally.Competitive compensation along with various monthly bonus incentivesHousing discountsExtensive training programsHealth and wellness benefits including medical, free dental, vision, and basic life benefitPaid leave plans via Paid Time Off, Sick Time, holidays and Partner LeaveRetirement planning with a 401(k) program and company matchGive back days allowing you time away from work to volunteer and pursue personal interestsEmployee Referral ProgramTenure is rewarded so stay in the nest! Your PTO accrual rate will increase, benefit premiums will decrease, 401(k) matches increase, additional give back days are added and you will receive a special gift at each tenure milestone!Northwood Ravin is an equal opportunity employer.