Leasing Associate - Ansel

Align Real Estate Management LLC; San Francisco (CA); On-site; USD 37,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Career advancement opportunities

Supportive team environment

Job summary

Align Real Estate Management LLC is seeking a Leasing Agent for Ansel Apartments in Hayes Valley, SF. You will drive revenue by converting qualified prospects, conducting high-quality tours, and managing the resident lifecycle from application to move-in.

You’ll maintain occupancy targets, process applications per fair housing laws, and coordinate move-ins/outs. This role requires 1–2 years in leasing or similar, with strong communication and Yardi proficiency.

Qualifications

• 1–2 years of leasing, sales, or customer-facing experience; multi-family preferred.
• Professional, warm communication in person, by phone, and in writing.
• Proficiency with Yardi or similar property management software and comfort with MS Office.

Responsibilities

• Maintain occupancy at or above 95% through active prospect engagement and pipeline management.
• Conduct structured property tours to achieve post-tour feedback of 4.0–5.0.
• Respond to inquiries within one business day and keep CRM up to date.

Skills

Strong communication

Customer service

Time management

Multitasking

Education

High school diploma

Bachelor’s degree (business/related)

Tools

Yardi

Microsoft Office

Job description

Title

Leasing Agent — Ansel Apartments

Job Type

Full-time employee

Location

Ansel Apartments · Hayes Valley, San Francisco, CA

Overview

As a Leasing Agent at Ansel Apartments, you will be the primary driver of revenue performance at a 160-unit multi-family community in one of San Francisco's most sought-after neighborhoods. You are the first introduction to the resident experience — responsible for converting qualified prospects into signed leases, executing a consistent and high-quality tour program, and managing the full resident lifecycle from application through move-in. Your ability to maintain strong occupancy, process applications efficiently, and deliver an exceptional first impression directly determines the property's rent roll and long-term pricing power.

About the Property

Ansel Apartments is a 160-unit multi-family community located in Hayes Valley, San Francisco — a vibrant, walkable neighborhood known for its boutique dining, arts scene, and proximity to transit. Managed by Align Real Estate Management (AREM), Ansel is operated to institutional standards with a focus on resident experience, operational precision, and sustained rent growth.

Key Responsibilities

Leasing & Occupancy

• Maintain property occupancy at or above 95% through active prospect engagement, pipeline management, and timely follow-up.
• Conduct structured, consistent property tours that achieve post-tour feedback scores of 4.0–5.0.
• Respond to all new inquiries within one business day and maintain accurate, current CRM records at every pipeline stage.

Application Processing

• Process rental applications accurately and in compliance with fair housing law and AREM screening policy, with decisions communicated within 72 hours of complete submission.

Move-In & Move-Out Coordination

• Confirm all move-in and move-out logistics with residents no later than 72 hours before the scheduled event.
• Complete and submit move-in and move-out inspection checklists in Yardi within 72 hours of each event.

Revenue & Rent Growth

• Drive rent growth at or above market rate by generating consistent leasing demand through tour volume and quality.
• Stay current on market comps and neighborhood trends to support informed pricing conversations with the Property Manager.

Lease Administration & Compliance

• Prepare and execute lease agreements accurately and in compliance with company policy, local regulations, and fair housing law.

Qualifications

• 1–2 years of experience in leasing, sales, or customer-facing roles; multi-family residential experience preferred.
• Strong interpersonal communication skills — professional, warm, and effective in person, by phone, and in writing.
• Proficiency in Yardi or comparable property management software; comfort with Microsoft Office Suite.
• Working knowledge of California fair housing laws and regulations.
• Highly organized with strong attention to detail and ability to manage multiple active files simultaneously.
• High school diploma or equivalent required; bachelor's degree in business, hospitality, or a related field is a plus.

Compensation & Benefits

• $27.00/hr - $29.00/hr · Full-time
• Performance-based incentives
• Comprehensive benefits including health insurance, retirement plan, and paid time off
• Opportunities for career advancement within the AREM portfolio
• Supportive team environment with clear performance expectations and regular feedback