Leasing Agent

RedBalloon; Marshall (MN); On-site; USD 36,000 - 44,000; Full time

Job summary

Anonymous in Minnesota is seeking a Leasing Agent to drive occupancy and leasing activity while delivering exceptional customer service to prospects and applicants. You will work with the Community Manager to lease vacant units quickly and maintain a positive first impression throughout the process.

The role is full-time and non-exempt, with a schedule Monday–Friday and some weekends/evenings as needed for lease-up events.

Qualifications

• Ability to communicate professionally with a diverse range of individuals.
• Strong organizational and time management skills to handle multiple leads.
• Proficient in using property management software (Yardi preferred).
• Attention to detail and accurate records for applications and unit availability.
• Collaborative with maintenance and management to coordinate move-ins.
• Adaptable in a fast-paced environment with shifting priorities.
• Excellent written and verbal communication, including phone/email etiquette.
• Prior experience in sales, customer service, or leasing is preferred.

Responsibilities

• Leasing of available units and driving occupancy and leasing activity.
• Provide exceptional customer service to prospects and applicants.
• Coordinate tours, move-ins, and follow-ups with prospective residents.

Skills

Professional communication

Organizational skills

Time management

Sales aptitude

Customer service

Tools

Yardi software

Job description

Company: Anonymous

Job Summary

As a Leasing Agent, you play a critical role in driving occupancy, leasing activity, targeted marketing, and delivering exceptional customer service to prospects and applicants. You will work closely with the Community Manager and broader site team to ensure vacant units are leased quickly and efficiently. Your focus on responsiveness, follow-through, and professionalism sets the tone for a positive first impression and long-term resident satisfaction. This individual plays a key role in continued operational success and driving acceptable occupancy/leasing levels all while upholding company core values.

Organizational Accountability

This is a Full-time, Non-exempt hourly position requiring a minimum of 40 hours a week. OT may be approved on a case-by-case basis. Typical work schedule is Monday- Friday with some weekends and evenings as necessary to meet business needs. This may include, but not limited to, lease-up events, tours, and resident Move-ins. You will report directly to the Community Manager on site each day. As a Leasing Agent, you will have set Leasing Goal Expectations to meet for your position that may lead into Commission Payments based on our internal structure. Details of Commissions will be discussed upon hire as they are not a guarantee, but an addition to the base hourly wage.

Responsibilities

Standard office and residential property environment; must be comfortable walking units, climbing stairs, and working both indoors and outdoors as needed. Occasional travel to nearby properties or Suite Liv'n events may be requested. Ability to move and lift up to 20 lbs.

Qualifications

Technology and Position qualifications:

• Ability to communicate professionally and effectively with a diverse range of individuals, including prospective residents, vendors, and internal team members


• Strong organizational and time management skills, with the ability to multi-task multiple leads and follow-ups simultaneously to be able to meet company goals and deadlines


• Proficient in using property management software (Yardi preferred) to enter, track, and report leasing activity and prospect communication


• High attention to detail and commitment to maintaining accurate records for applications, appointments, and unit availability


• Must work collaboratively with maintenance team and management to coordinate unit readiness and ensure smooth move-ins


• Comfortable in a fast-paced environment with shifting priorities, maintaining a solutions-oriented mindset


• Excellent written and verbal communication skills, including phone and email etiquette


• Prior experience in sales, customer service, or leasing is strongly preferred

Requirements Of Applicant

• Must have valid Drivers license


• Must pass background check, credit check, and pre-employment drug screening


• Excellent Customer Service skills


• Sales Experience