Floating Leasing Specialist

Align Real Estate Management LLC; San Francisco (CA); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Career advancement opportunities

Performance-based incentives

Supportive team environment

Job summary

Align Real Estate Management LLC seeks a Leasing Specialist to drive revenue by maintaining 95%+ occupancy, processing applications within 72 hours, and coordinating move-ins and move-outs across Align Properties. You will conduct professional property tours, deliver an exceptional resident experience, and influence rent growth through consistent leasing performance.

The role requires 1–2 years in leasing or related fields, familiarity with Yardi, and knowledge of California fair housing laws;

Qualifications

• 1–2 years in leasing, sales, or customer-facing roles; multi-family experience preferred.
• Strong interpersonal communication skills—professional, warm, and effective in person, by phone, and in writing.
• Proficient with Yardi or similar property management software; MS Office suite.

Responsibilities

• Maintain occupancy at or above 95% through active prospect engagement and pipeline management.
• Conduct structured property tours that achieve post-tour feedback scores of 4.0–5.0.
• Respond to inquiries within one business day and keep CRM records up to date at every pipeline stage.
• Process rental applications accurately and communicate decisions within 72 hours.
• Coordinate move-in and move-out logistics and inspections in Yardi within 72 hours of each event.
• Drive rent growth by generating consistent leasing demand through tour volume and market insights.

Skills

Interpersonal communication

Customer-facing

Education

High school diploma or equivalent

Bachelor's degree in business, hospitality, or related field

Tools

Yardi

Microsoft Office Suite

Job description

Our Floating Leasing Specialist is responsible for maintaining 95%+ occupancy, processing applications within 72 hours, coordinating move-ins and move-outs, and contributing directly to rent growth through consistent leasing performance.

At Align Real Estate Management our mission is to enhance the living experience for our residents while maximizing value for our investors. We are committed to excellence in property management through innovative solutions, exceptional customer service, and a deep respect for the communities we serve. Our dedicated team strives to create vibrant, sustainable environments where people can thrive, fostering lasting relationships and enhancing the quality of life in every neighborhood we touch.

Description

Title

Leasing Agent — Align Properties

Job Type

Location

Overview

As a Leasing Specialist, you will be the primary driver of revenue performance across our Align Properties. You are the first introduction to the resident experience — responsible for converting qualified prospects into signed leases, executing a consistent and high-quality tour program, and managing the full resident lifecycle from application through move-in. Your ability to maintain strong occupancy, process applications efficiently, and deliver an exceptional first impression directly determines the property's rent roll and long-term pricing power.

Key Responsibilities

Leasing & Occupancy

• Maintain property occupancy at or above 95% through active prospect engagement, pipeline management, and timely follow-up.
• Conduct structured, consistent property tours that achieve post-tour feedback scores of 4.0–5.0.
• Respond to all new inquiries within one business day and maintain accurate, current CRM records at every pipeline stage.

Application Processing

• Process rental applications accurately and in compliance with fair housing law and AREM screening policy, with decisions communicated within 72 hours of complete submission.

Move-In & Move-Out Coordination

• Confirm all move-in and move-out logistics with residents no later than 72 hours before the scheduled event.
• Complete and submit move-in and move-out inspection checklists in Yardi within 72 hours of each event.

Revenue & Rent Growth

• Drive rent growth at or above market rate by generating consistent leasing demand through tour volume and quality.
• Stay current on market comps and neighborhood trends to support informed pricing conversations with the Property Manager.

Lease Administration & Compliance

• Prepare and execute lease agreements accurately and in compliance with company policy, local regulations, and fair housing law.

Qualifications

• 1–2 years of experience in leasing, sales, or customer-facing roles; multi-family residential experience preferred.
• Strong interpersonal communication skills — professional, warm, and effective in person, by phone, and in writing.
• Proficiency in Yardi or comparable property management software; comfort with Microsoft Office Suite.
• Working knowledge of California fair housing laws and regulations.
• Highly organized with strong attention to detail and ability to manage multiple active files simultaneously.
• High school diploma or equivalent required; bachelor's degree in business, hospitality, or a related field is a plus.
• Performance-based incentives
• Comprehensive benefits including health insurance, retirement plan, and paid time off
• Opportunities for career advancement within the AREM portfolio
• Supportive team environment with clear performance expectations and regular feedback