Leasing Associate

AOG Living; Sugar Land (TX); On-site; USD 35,000 - 52,000; Full time

Job summary

AOG Living in Sugar Land, TX is seeking a Leasing Associate with a pro-active, 'Whatever it Takes' mindset to market, lease, and maintain positive resident relations across our properties.

You will greet prospects, tour units, handle applications and leases, and use on-site software to track availability. The role emphasizes local market awareness, strong customer service, and accurate reporting to Property Manager and team.

Qualifications

• High school diploma or equivalent.
• 1 year experience in apartment leasing and/or sales.
• Ability to read, write and communicate effectively with residents and staff.
• Sales-focused with ability to generate leads and close deals.

Responsibilities

• Greet and qualify prospects; tour property and amenities.
• Ensure property and show units meet company standards for marketing/leasing tours; communicate upkeep needs.
• Record all telephone and in-person traffic.
• Ensure applications are completed per policy.
• Ensure leases are completed per policy.
• Manage move-in, renewal, and move-out processes per policy.
• Use on-site property software to track apartment availability.
• Stay informed on market trends and competitor conditions affecting occupancy; prepare market surveys.
• Design marketing plans and activities to drive traffic to the property.
• Complete outreach marketing and record all marketing efforts.
• Proficiently use the internet for marketing (Craigslist, Google, etc.).
• Distribute newsletters, flyers, and resident notices.

Skills

Apartment leasing experience

Customer service experience

Sales skills

Communication skills

Mathematical skills

Property management software

Microsoft Office

Fair Housing Laws knowledge

Education

High school diploma or equivalent

Tools

Property management software

Job description

Our national multi-family management company seeks a Leasing Associate with a "Whatever it Takes" attitude to be responsible for marketing, leasing, and maintaining positive resident relations.

Job Summary

Responsible for marketing, leasing, and maintaining positive resident relations.

Reports To

Community Manager, Assistant Community Manager and/or Regional Property Supervisor

Supervises

None

Essential Functions

• Perform all sales and leasing activities (greet and qualify prospects, tour property and amenities).
• Ensure the property and show units meet the Company’s standards for the marketing/leasing tour. Communicate upkeep needs with Property Manager and Maintenance Team.
• Record all telephone and in-person traffic according to Company policy.
• Ensure application is completed according to Company policy.
• Ensure the lease is completed according to Company policy.
• Ensure the move-in process is completed according to Company policy.
• Ensure the renewal process is completed according to Company policy.
• Ensure the move-out process is completed according to Company policy.
• Use on-site property software to track apartment availability.
• Be knowledgeable of market trends and competitor conditions that may impact on the property’s occupancy. Prepare market survey.
• Design marketing plan and activities to drive traffic to the property.
• Complete outreach marketing and record all marketing efforts.
• Proficiency in using the internet for marketing, including Craig’s List, Google, and other search engines.
• Distribute newsletters, flyers, and resident notices.

Qualifications

Degrees and Diplomas

• High school diploma or equivalent.
• 1 year experience in apartment leasing and/or sales.

Knowledge, Skills, And Abilities

• Apartment leasing experience or experience in a customer service-related industry (i.e., retail sales, hospitality).
• Must be able to read, write and communicate effectively to comprehend and complete documents, lease agreements, and communicate effectively with residents.
• Demonstrate ability to apply sales skills (generating sales leads, conducting presentations, qualifying prospects, and closing).
• Must have mathematical skills at high school level to calculate prorated rents, deposits, etc.
• Proficiency in using property management software(s), as well as Microsoft Office to complete the required reports, create marketing flyers, etc.
• Must have basic knowledge of Fair Housing Laws.