Leasing Associate

HOUSTON APARTMENT FOUNDATION; McKinney (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

Houston Apartment Foundation seeks a Leasing Associate to drive occupancy and maintain positive resident relations. The role focuses on marketing, leasing activities, and delivering exceptional resident experiences across the property portfolio.

The successful candidate will greet prospects, tour amenities, process applications, and manage leases while coordinating with property managers and maintenance teams to ensure property standards and responsiveness.

Qualifications

• Experience in leasing or sales to help achieve high occupancy.
• Ability to market the property and drive traffic to the leasing office.
• Strong communication and customer service skills for residents and prospects.
• Knowledge of market trends and occupancy strategies.

Responsibilities

• Greet and qualify prospects and conduct property tours.
• Ensure show units meet company standards and report upkeep needs.
• Record all traffic and leasing activity according to policy.
• Process applications and complete leases per policy.
• Manage move-in, renewal, and move-out processes.
• Utilize on-site property software to track availability and units.
• Design and execute marketing plans to drive traffic and outreach marketing.
• Post newsletters, flyers, and resident notices; leverage online marketing.

Skills

Sales experience

Customer service

Marketing

Communication

Property software

Tools

Property management software

Job description

Our national multi-family management company seeks a Leasing Associate with a \"Whatever it Takes\" attitude to be responsible for marketing, leasing, and maintaining positive resident relations.

Summary:

The Leasing Associate is responsible for professionally achieving high occupancy and resident retention goals by creating positive relationships with the prospect and current residents, clients, and vendors.

JOB SUMMARY

Responsible for marketing, leasing, and maintaining positive resident relations.

REPORTS TO:

Community Manager, Assistant Community Manager and/or Regional Property Supervisor

SUPERVISES:

None

ESSENTIAL FUNCTIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Perform all sales and leasing activities (greet and qualify prospects, tour property and amenities).
• Ensure the property and show units meet the Company's standards for the marketing/leasing tour. Communicate upkeep needs with Property Manager and Maintenance Team.
• Record all telephone and in-person traffic according to Company policy.
• Ensure application is completed according to Company policy.
• Ensure the lease is completed according to Company policy.
• Ensure the move-in process is completed according to Company policy.
• Ensure the renewal process is completed according to Company policy.
• Ensure the move-out process is completed according to Company policy.
• Use on-site property software to track apartment availability.
• Be knowledgeable of market trends and competitor conditions that may impact on the property's occupancy. Prepare market survey.
• Design marketing plan and activities to drive traffic to the property.
• Complete outreach marketing and record all marketing efforts.
• Proficiency in using the internet for marketing, including Craig's List, Google, and other search engines.
• Distribute newsletters, flyers, and resident notices.