Leasing Associate

Thalhimer Multifamily; Charlottesville (VA); On-site; USD 23,000 - 33,000; Full time

Job summary

Ivy Garden Apartments in Charlottesville, VA is seeking a Leasing Associate to join the Thalhimer Multifamily team. You will support marketing, tours, applications, and daily administrative tasks to ensure a smooth leasing experience.

The ideal candidate is customer-service minded, detail-oriented, and able to multitask in a fast-paced environment, with proficiency in Microsoft Office and property management software; MRI experience is a plus.

Qualifications

• Experience in customer service and leasing processes.
• Proficiency with MS Office and property management software.
• MRI experience is a plus but not required.

Responsibilities

• Marketing & Leasing: assist in marketing efforts and promote community features.
• Customer Engagement: greet prospects, conduct tours, and assist with applications.
• Administrative Support: help the Community Manager with rent payments and records.
• Customer Service: provide prompt, professional service to residents and prospects.

Skills

Multi-tasking

Attention to detail

Problem-solving

Team player

Tools

Microsoft Office

Excel

Outlook

Property management software

MRI

Job description

Exciting Career Opportunity: Leasing Associate at Ivy Garden Apartments in Charlottesville, VA!

Thalhimer is looking to add a talented Leasing Associate to join our Thalhimer Multifamily team at Ivy Garden Apartments in Charlottesville, VA. If you're passionate about providing exceptional customer service and thrive in a dynamic, fast-paced environment, we'd love to meet you!

What You'll Do

As a Leasing Associate, you will play a key role in the success of our community by assisting with various leasing and administrative functions. Your responsibilities will include:

• Marketing & Leasing: Participate in marketing efforts to attract prospective residents and effectively promote the features and benefits of the community.
• Customer Engagement: Greet prospective residents, conduct tours of available apartments, and assist with the application process to ensure a smooth leasing experience.
• Administrative Support: Assist the Community Manager with ongoing administrative functions, including processing rent payments and maintaining community records.
• Customer Service: Provide excellent customer service to both current and prospective residents, ensuring their needs are met promptly and professionally.

What We're Looking For

We are looking for someone with a proactive, positive attitude who enjoys working in a team and is comfortable in a fast-paced environment. The ideal candidate will possess:

• The ability to multi-task and handle multiple responsibilities with ease.
• A strong attention to detail and problem-solving skills.
• Dependability and flexibility, with a commitment to working well in a team environment.
• A passion for customer service, and the ability to relate to and engage with people.

Additional Qualifications

• Proficiency with Microsoft Office, Excel, and Outlook, as well as experience with property management software.
• MRI experience is preferred but not required.
• A genuine desire to make a difference in the community by delivering top‑notch service.

Cushman & Wakefield | Thalhimer is an Equal Opportunity Employer.

What Does Success Look Like? An effective Leasing Associate is an engaging communicator with a talent for building rapport and closing leases. You are detail-oriented, organized, and tech‑savvy, with strong sales instincts and a passion for customer service. You understand the market, take pride in your presentation, and always follow through-making sure every prospect feels at home.

Salary: $17 - $24 per hour