Leasing Assistant

Metropolitan Management Group; Wyomissing (Berks County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

401(k) plan with match

Holiday Pay

Paid Time Off

Bonus Program

Rent Discount Benefit

Job summary

Metropolitan Management Group in Reading, PA is seeking a Leasing Assistant to guide prospective residents from inquiry to move-in and maintain relationships for ongoing care. The role reports to the Leasing Manager and offers a competitive benefits package.

You will lease, market, and support residents, ensuring high-quality community living and timely communications. A positive, team-oriented attitude and ability to handle high volume are essential.

Qualifications

• High school diploma or equivalent required.
• Weekend/extended hours availability for leasing/events.
• Working knowledge of Microsoft Office.
• Experience with property management software preferred (MARKS or Yardi).

Responsibilities

• Lease available apartments, schedule/show, and renew leases.
• Lead outside marketing efforts.
• Conduct market research and assist with outreach marketing and resident events.
• Assist residents with outstanding customer service.
• Coordinate maintenance work orders and communicate with staff.
• Record and maintain information using property management software.

Skills

Verbal communication

Written communication

Organization

Multi-tasking

Customer service

Teamwork

Positive attitude

Education

High school diploma or equivalent

Tools

Microsoft Office

MARKS

Yardi

Job description

Description

As a Leasing Assistant, you will guide people through the process of becoming a resident from the time they inquire about living with us to the time they move in. You will continue the relationship by taking care of their needs to ensure a high quality of community living and a feeling of home. This position reports to the Leasing Manager. We have a competitive package that includes benefits (medical, dental, vision, life, short- and long-term disability), holiday pay, paid time off, bonus, 401(k), and more.

Key Responsibilities

• Lease available apartments, including scheduling and showing apartments as needed; renew existing leases.
• Lead outside marketing efforts.
• Conduct market research and assist with business outreach marketing, resident functions, and other promotional programs.
• Assist residents and provide outstanding customer service.
• Build lasting relationships with residents.
• Communicate important information to residents with well written and professional notices.
• Process rent payments and maintain collections according to policy.
• Stay abreast of Fair Housing laws and regulations.
• Ensure property site conditions are impeccable.
• Coordinate and communicate with the maintenance staff to include work orders and maintenance requirements at the property.
• Lead and/or assist with additional projects and/or duties as assigned by management.
• Utilize property management software to record and maintain information.
• Utilize Microsoft office suite for company communications.

Competencies & Skills

• Exceptional verbal and written communication skills.
• Strong organizational and multi-tasking skills.
• Motivation to succeed driven by desire to meet or exceed goals and earn commissions based on performance.
• Ability to work well in a high volume and sometimes stressful environment.
• Ability to work well independently as well as within a team setting.
• A positive attitude and desire to learn and develop your skills.

Requirements

• High school diploma or equivalent.
• Ability to work weekends or extended hours as needed for leasing/events/property emergencies.
• Working knowledge of Microsoft Office suite.

Preferred

• Working knowledge of MARKS or Yardi systems.
• Team-oriented seeking rigorous and challenging environment for career development.

Benefits

• Medical/Dental/Vision Insurance
• Voluntary Benefits (Life Insurance, Short-term & Long-term Disability)
• Health Savings Plan (HSA)
• 401(k) plan with match
• Holiday Pay
• Paid Time Off
• Bonus Program
• Employee Referral Bonus
• Rent Discount Benefit

Location

Reading

Department

Operations