Leasing Assistant

Metropolitan Companies; Reading (Berks County); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

Voluntary Benefits (Life Insurance, S+

Health Savings Plan

401k Plan-Match

Holiday Pay/Paid Time Off

Bonus Program

Employee Referral Bonus

Rent Discount Benefit

Job summary

Metropolitan Companies is seeking a Leasing Assistant in Reading to guide potential residents from inquiry to move-in and maintain strong relationships thereafter. The role reports to the Leasing Manager and offers a comprehensive benefits package including medical, dental, vision, life, disability, 401k, holiday pay, and PTO.

Key responsibilities include leasing, marketing outreach, market research, customer service, and ensuring excellent property conditions.

Qualifications

• Exceptional verbal and written communication skills.
• Strong organizational and multi-tasking abilities.
• Motivation to meet or exceed goals and earn commissions based on performance.
• Ability to work well in a high volume and sometimes stressful environment.
• Ability to work well independently and in a team.
• Positive attitude and desire to learn and develop skills.

Responsibilities

• Lease available apartments, including scheduling and showing apartments; renew existing leases.
• Lead outside marketing efforts.
• Assist with market research and business outreach marketing and resident events.
• Assist residents and provide outstanding customer service.
• Build lasting relationships with residents.
• Communicate important information to residents with professional notices.
• Process rent payments and maintain collections according to policy.
• Stay abreast of Fair Housing laws and regulations.
• Ensure property site conditions are impeccable.
• Coordinate with maintenance staff on work orders and requirements.
• Lead or assist with additional projects and duties as assigned by management.
• Utilize property management software to record and maintain information.
• Utilize Microsoft Office for company communications.

Skills

Verbal and written communication

Organization

Customer service

Teamwork

High-volume workload management

Education

HS Diploma

Tools

Microsoft Office

Marks

Yardi

Job description

Leasing Assistant

Department: Operations

Employment Type: Full Time

Location: Reading

Description

As a Leasing Assistant, you will guide people through the process of becoming a resident from the time they inquire about living with us to the time they move in. You will continue the relationship by taking care of their needs to ensure a high quality of community living and feeling of home. This position will report to the Leasing Manager. We have a competitive package that includes benefits (medical, dental, vision, life, short- and long-term disability), holiday pay, paid time off, bonus, 401k, and more. If you are flexible, motivated and want to join a growing company, then this is the role for you!

Key Responsibilities

• Lease available apartments, including scheduling and showing apartments as needed; renew existing leases.
• Lead outside marketing efforts.
• Conduct market research and assist with business outreach marketing, resident functions, and other promotional programs.
• Assist residents and provide outstanding customer service.
• Build lasting relationships with residents.
• Communicate important information to residents with well written and professional notices.
• Process rent payments and maintain collections according to policy.
• Stay abreast of Fair Housing laws and regulations.
• Ensure property site conditions are impeccable.
• Coordinate and communicate with the maintenance staff to include work orders and maintenance requirements at the property.
• Lead and/or assist with additional projects and/or duties as assigned by management.
• Utilize property management software to record and maintain information.
• Utilize Microsoft office suite for company communications.

Competencies

• Exceptional verbal and written communication skills
• Strong organizational and multi-tasking skills
• Motivation to succeed driven by your desire to meet or exceed goals and earn commissions based on your performance
• The ability to work well in a high volume and sometimes stressful environment
• The ability to work well independently as well as within a team setting
• A positive attitude, and the desire to learn and develop your skills

Skills, Knowledge and Expertise

Requirements

• HS Diploma
• Ability to work weekends or extended hours as needed for leasing/events/property emergencies.
• Working knowledge of Microsoft office suite.

Preferred

• Working knowledge of Marks or Yardi systems a plus.
• Team-oriented seeking rigorous and challenging environment for career development

Benefits

• Medical/Dental/Vision Insurance
• Voluntary Benefits (Life Insurance, Short-term & Long-term Disability)
• Health Savings Plan (HSA)
• 401k Plan-Match
• Holiday PayPaid Time Off
• Bonus Program
• Employee Referral Bonus
• Rent Discount Benefit