Leasing and Occupancy Specialist II (Granite Lena Park)

WinnCompanies; Boston (MA); On-site; USD 32,000 - 34,000; Full time

Job summary

WinnCompanies is seeking a Leasing and Occupancy Specialist II for a 306-unit affordable multifamily community in Dorchester, MA. The role handles day-to-day leasing, move-ins, recertifications, and renewals, while aiming to maximize occupancy and rents.

The position pays $23.00–$25.00 per hour with a Monday–Friday schedule from 8:30 AM to 5:00 PM and on-call availability. Experience in property management and strong customer service are essential.

Qualifications

• High school diploma or GED equivalent.
• 3-5 years of experience in property management, leasing, or related experience.
• Experience with computer systems, particularly Microsoft Office.

Responsibilities

• Support leasing and occupancy, including prospect follow-up, property tours, apartment leasing, lotteries, and waitlist management.
• Prepare lease and move-in documentation, maintain databases, and ensure show units and tour areas meet company standards.
• Provide excellent customer service, respond to resident needs, and communicate WinnCompanies programs and policies.
• Gather required documentation for applications, recertifications, and residency approvals.
• Maintain current marketing materials, advertisements, reports, and web content as needed.
• Build relationships with local businesses, housing offices, employers, and real estate brokers and stay informed of local market trends.
• Maintain knowledge of applicable federal, state, and other regulatory requirements and programs.

Skills

Customer service

Interpersonal skills

Communication

Attention to detail

Bilingual English/Spanish

Education

High school diploma or GED

Associate’s degree

Tools

Microsoft Office

Yardi

RealPage

Job description

About the Opportunity

WinnCompanies is looking for a Leasing and Occupancy Specialist II to join our team in Dorchester, MA, supporting a 306-unit affordable, multifamily, scattered-site community.

In this role, you will perform day-to-day leasing and marketing activities related to apartment rentals, move-ins, recertifications, and lease renewals. You will also provide outstanding service to prospective and current residents while helping maintain budgeted occupancy at the highest attainable rents.

Please note that the pay range for this position is $23.00 - $25.00 per hour, depending on experience. Additionally, the selected candidate will typically work: Monday through Friday, from 8:30AM to 5:00PM. Please note that this role requires on-call availability.

Responsibilities:

• Support leasing and occupancy, including prospect follow-up, property tours, apartment leasing, lotteries, and waitlist management.
• Prepare lease and move-in documentation, maintain databases, and ensure show units and tour areas meet company standards.
• Provide excellent customer service, respond to resident needs, and communicate applicable WinnCompanies programs and policies.
• Gather required documentation for applications, recertifications, and residency approvals.
• Maintain current marketing materials, advertisements, reports, and web content as needed.
• Build relationships with local businesses, housing offices, employers, and real estate brokers and stay informed of local market trends.
• Maintain knowledge of applicable federal, state, and other regulatory requirements and programs.

Requirements:

• High school diploma or GED equivalent.
• 3-5 years of experience in property management, leasing, or related experience.
• Experience with computer systems, particularly Microsoft Office.
• Excellent customer service, interpersonal, and communication skills, with the ability to work effectively with diverse groups of people and personalities.
• Strong attention to detail and ability to work effectively under pressure.

Preferred Qualifications:

• Associate’s degree.
• Bilingual in English and Spanish.
• Experience with Yardi or RealPage property management software.
• Experience in property management, affordable or tax credit programs, hospitality, customer service, sales, retail, or the restaurant industry.