Leasing and Occupancy Specialist

Charities Housing; San Jose (CA); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Flexible Spending Accounts (FSA)

Employee Assistance Program (EAP)

Life insurance (LTD)

401(k)

Paid vacation and holidays

Tuition Reimbursement

Pet Insurance

Job summary

Charities Housing is seeking a Full-Time Leasing and Occupancy Specialist to manage lease ups across multiple properties in Santa Clara County. You will verify eligibility, approve applicants, maintain accurate records, and coordinate with property management to meet occupancy targets.

This role requires on-site presence, travel between sites, and strong regulatory knowledge of affordable housing programs. Ideal candidates have at least two years of affordable housing leasing experience, good

Qualifications

• Minimum two years' experience in affordable housing leasing.
• Experience with Tax Credit/HUD compliance preferred.

Responsibilities

• Assist with advertising waitlist openings, ad placements, and processes to generate traffic, timeline, and goals, ensuring leasing deadlines are met.
• Review, interview, and approve applicants for move-in with property management staff.
• Train staff in leasing procedures.
• Occupancy troubleshooting.
• Waitlist management and auditing.

Skills

Affordable housing leasing

Organizational skills

Record keeping

Regulatory compliance

Bilingual

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

POSITION: Full-Time Leasing and Occupancy Specialist

COMPENSATION: $70,000 - $75,000/Annually DOE

BENEFITS: Health, dental, vision, FSA, EAP, life insurance (LTD), 401(K), paid sick, vacation and holidays. See below for more details.

SCOPE: Responsible for conducting lease ups, ensuring qualified households move in and filling agency-wide vacant units. This position will also conduct market surveys and prepare leasing reports internally and externally for other agencies.

PREREQUISITES:

Experience: Minimum two years' experience in affordable housing leasing and affordable housing Tax Credit/HUD compliance.

Ability: Must show ability to keep accurate records, handle confidential information with discretion, work well under pressure, and enjoy working with others.

Organization: Must be well organized and have the ability to prioritize duties and responsibilities, ability to multitask, and deal effectively and professionally with people and work in a fast-paced office environment.

Languages: Bilingual a plus.

MINIMUM QUALIFICATIONS:

Education: High school diploma or equivalent. Bachelor's degree preferred.

Experience: A minimum of two years' experience with leasing affordable units with various layers of regulatory restrictions and requirements. Administrative duties as a leasing agent or specialist, or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Experience with property lease-ups preferred.

SUPERVISION RECEIVED: Receives direct supervision from the Compliance Manager and may receive direction from higher level positions. May provide general supervision to lower-level positions.

ESSENTIAL JOB FUNCTIONS:

• Assist with advertising waitlist openings, ad placements, and processes to generate traffic, timeline, and goals, ensuring leasing deadlines are met.
• Responsible for working with the property management staff in the lease up of new properties by reviewing, interviewing, and approving applicants for move-in.
• Train staff in leasing procedures.
• Occupancy troubleshooting.
• Waitlist management and auditing.
• Provide reports to management regarding status of lease ups, current property vacancies, and tracking percentage leased.
• Effectively qualifies prospective residents and updates records, as necessary.
• Assist residents to complete and sign all papers for initial occupancy according to regulatory guidelines.
• Process and complete move-in files with a high degree of accuracy on an expedited timeline to meet each property's occupancy rental requirements and lease up deadlines.
• Provide leasing support and guidance to on-site staff as well as Regional Managers in person, by email, and/or phone.
• Participate in and instruct organization-provided training.
• Promote positive, proactive applicant interactions to ensure experience with Charities Housing is highest quality.
• Exercise common sense, good judgment, consistency, and self-control in day-to-day contact with Applicants/Residents and in other business-related matters.
• Adhere to Fair Housing Equal Employment and Equal Housing Opportunity requirements.

PHYSICAL REQUIREMENTS:

• Driving or the ability to travel between various locations in Santa Clara County
• Computer use
• Sitting at desk for extended periods of time
• The ability to lift/move/carry up to and including 50 pounds.

WORK LOCATION: This position is not remote and requires travel to company properties to provide on-site support with vacancies, late recertifications, and other leasing and occupancy needs, including providing coverage when property management staff are unavailable. Additional duties may be assigned by the direct supervisor.

WHAT WE OFFER

Charities Housing offers competitive salaries and a comprehensive benefits package. These generous benefits reflect our appreciation for our employees' valuable contributions.

All regular full-time employees shall be eligible to receive the listed benefits.

Benefits At a Glance

• Medical Plans (Kaiser & Anthem)
• Dental & Vision Insurance – 100% of premiums covered for all employees
• Flexible Spending Accounts (FSA)
• Basic Life/ AD&D/ Long-Term Disability
• 13 – 25 days of vacation annually
• 80 hours of sick leave annually
• 13 paid holidays annually
• 401(k) – The Agency offers a discretionary match to all eligible employees equal to 5% of compensation
• Employee Assistance Program (EAP)
• Tuition Reimbursement
• Pet Insurance

The above is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.

Charities Housing is an equal opportunity employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status, or any other classification protected by state or federal law. If you need assistance or a reasonable accommodation during the application process because of a disability, it is available upon request. Charities Housing is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

This position will remain open until it has been filled. If we receive resumes from qualified candidates, we reserve the right to start the hiring process at any time.

No relocation benefits will be provided.