Lease-Up Specialist

Walters Group; Barnegat Township (NJ); Sur place; USD 45 000 - 65 000; Plein temps

Résumé du poste

Walters Group is seeking a full-time Lease-Up Specialist to support the pre-leasing and occupancy goals of our affordable housing communities. The role manages inquiries, coordinates the application process, qualification, and onboarding to ensure a smooth transition to on-site management.

Strong organization and communication are essential. You will handle lottery applications, maintain waitlists, and collaborate with internal teams to meet occupancy targets while complying with Fair Housing

Qualifications

• Requires high school diploma or equivalent; associate or bachelor’s preferred in business/real estate.
• Two+ years in residential leasing, property management, or affordable housing programs preferred.
• Knowledge of HUD/LIHTC or similar affordable housing compliance a plus.

Responsabilités

• Responds to email and voicemail inquiries in a timely and professional manner.
• Provides applicants with accurate information about properties and the application process.
• Processes lottery applications in accordance with Fair Housing and company procedures.
• Communicates with applicants about status, required docs, eligibility, and next steps.
• Conducts preliminary income qualification to assess eligibility for affordable housing.
• Identifies eligible households and communicates unit availability based on preferences.
• Coordinates and reviews applicant screenings per company protocols.
• Prepares and submits completed files to Compliance for final approval.
• Maintains waitlists, call lists, and application tracking tools.
• Collaborates with internal teams to lease up new developments before transitioning to on-site management.

Connaissances

Organizational skills

Communication skills

Customer service

Multitasking

Time management

Deadline adherence

HUD regulations knowledge

Microsoft Excel

Property management software

Formation

High school diploma or equivalent

Associate’s or Bachelor’s degree in Business, Real Estate, or related field

Outils

Microsoft Office Suite

Property management software

Description du poste

We are seeking a full-time Lease-Up Specialist to join our Property Management team and support the successful lease-up of our new affordable housing communities. This position will manage applicant inquiries, coordinate the application process, and facilitate pre-leasing activities to help new developments reach targeted occupancy prior to transitioning to the on‑site property management team. This position requires strong organizational and communication skills, attention to detail, knowledge of affordable housing leasing procedures, and the ability to manage multiple priorities in a fast‑paced environment.

Duties/Responsibilities:

• Responds to incoming email and voicemail inquiries in a timely and professional manner
• Provides prospective applicants with accurate information regarding new properties and the application process
• Receives, logs, and organizes incoming lottery applications in accordance with Fair Housing requirements and company procedures
• Communicates with applicants regarding application status, required documentation, eligibility requirements, and next steps
• Conducts preliminary income qualification to determine whether applicants meet initial affordable housing eligibility requirements
• Identifies qualified households and contacts applicants regarding available units based on eligibility and preferences
• Coordinates and reviews applicant screenings in accordance with company protocols
• Prepares and submits completed application files to the Compliance Department for final approval
• Maintains accurate and up‑to‑date waitlist spreadsheets, call lists, and application tracking tools
• Collaborates with internal teams to successfully lease up new developments before transitioning properties to on‑site management staff
• Performs other related duties as assigned.

Required Skills/Abilities:

• Excellent organizational skills and attention to detail
• Excellent verbal and written communication skills
• Strong customer service and interpersonal skills
• Ability to multitask and work independently in a fast‑paced environment
• Goal‑oriented, flexible, and highly effective at managing time and competing priorities
• Ability to meet deadlines throughout the lease‑up process
• Knowledge of HUD regulations, LIHTC, and/or other affordable housing compliance programs is a plus
• Proficient in Microsoft Office Suite, particularly Excel
• Experience with property management software is a plus.

Education and Experience:

• High school diploma or equivalent required.
• Associate’s or Bachelor’s degree in Business, Real Estate, or a related field preferred
• Two or more years of experience in residential leasing, property management, or affordable housing programs preferred.

Physical Requirements:

• Primarily office‑based position with travel to property sites required
• Must be able to sit or stand for extended periods.

This posting is for an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.