Leasing Agent: Boost Occupancy & Resident Experience

Evergreen Real Estate Group; Elgin (IL); On-site; USD 21,000 - 29,000; Full time

Job summary

Evergreen Real Estate Group in Elgin, IL is seeking a Leasing Agent to be the first point of contact for prospective residents and to maintain high occupancy at our communities. You will market available units, guide applicants through the leasing process, and ensure compliant, accurate documentation.

The role requires strong customer service, attention to detail, and teamwork with the property management staff to meet leasing goals and support a positive resident experience.

Qualifications

• High school diploma or GED required.
• Minimum 2 years of on-site property management or leasing experience required.
• Experience in affordable housing programs (e.g., LIHTC, Section 8) strongly preferred.
• Associate’s or Bachelor’s degree preferred.
• Illinois Real Estate Leasing Agent License required for IL properties; must be obtained within 120 days of hire if not already held.
• NALP designation preferred but not required.

Responsibilities

• Greet and qualify prospective residents; present apartments professionally.
• Ensure leasing activities comply with Fair Housing, ADA, FCRA and related laws.
• Conduct eligibility verifications and income targeting per program requirements.
• Complete leasing documents: applications, addenda, income certifications, leases, and resident communications.
• Enter and update applicant information in leasing software; maintain required reports.
• Support marketing events and conduct market surveys.
• Maintain market-ready apartments; inspect move-outs and vacancies.
• Assist with rent collections and deposits as needed.
• Maintain waiting list per compliance for affordable properties.
• Provide prompt, courteous responses to resident concerns and service requests.

Skills

Customer focus

Communication

Attention to detail

Problem solving

Compliance knowledge

Teamwork

Adaptability

Initiative

Leasing software

Microsoft Office

Education

High school diploma or GED

Associate’s or Bachelor’s degree preferred

Tools

Leasing software

Microsoft Office

Job description

Evergreen Real Estate Group in Elgin, IL is seeking a Leasing Agent to be the first point of contact for prospective residents and to maintain high occupancy at our communities. You will market available units, guide applicants through the leasing process, and ensure compliant, accurate documentation.

The role requires strong customer service, attention to detail, and teamwork with the property management staff to meet leasing goals and support a positive resident experience.