Leasing Agent and Office Administrator

Realpropertymgtperformance; Madison (WI); On-site; USD 36,000 - 44,000; Full time

Job summary

Realpropertymgtperformance is seeking an Assistant Property Manager / Leasing Agent to be the first point of contact for residents, prospective tenants, owners, vendors and the public in Dane County and surrounding areas.

The role includes answering calls, handling emails, coordinating showings, processing rental applications, assisting with marketing, and supporting day-to-day operations of the property management team.

Qualifications

• Some experience in sales/marketing or a service-related industry, property management & fair housing preferred
• Computer & phone app proficiency - Microsoft Office
• Local area knowledge
• Valid driver's license and insurance is required
• WI Statute Chapter 704 (LANDLORD AND TENANT law)
• Wisconsin Legislature: Chapter ATCP 134 (RESIDENTIAL RENTAL PRACTICES)
• Property Management and Real Estate Trade Practices
• Building Maintenance

Responsibilities

• Answer incoming calls and respond to tenant emails, directing inquiries to the appropriate team.
• Conduct property showings in Dane County and surrounding areas.
• Complete daily property and showing reports.
• Assist with marketing available properties and process rental applications.
• Support day-to-day operations of the property management team.
• Maintain a professional, friendly demeanor in all interactions.

Skills

Communication skills

Local area knowledge

Tools

Microsoft Office

Job description

We are currently seeking an enthusiastic, organized, and customer-focused Assistant Property Manager / Leasing Agent to join our growing team. As the first point of contact for our company, this individual plays a critical role in creating a positive and professional first impression for current residents, prospective tenants, owners, vendors, and the general public.

The successful candidate will be responsible for answering incoming telephone calls, responding promptly and professionally to tenant and prospective tenant emails, and directing inquiries to the appropriate team members. A consistently positive attitude, exceptional communication skills, and a genuine desire to provide outstanding customer service are essential for this role. Your office duties will also include office administration, supplies/inventory monitoring, and incoming rent and mail entry.

In addition to front office responsibilities, this position will have direct interaction with prospective tenants by conducting property showings throughout Dane County and surrounding areas. Responsibilities also include completing daily property and showing reports, assisting the Property Manager with marketing available properties, processing rental applications, and supporting the day-to-day operations of the property management team.

The ideal candidate is highly organized, possesses excellent time management and prioritization skills, maintains a good driving record, and is comfortable working both independently and collaboratively. They are naturally driven to deliver exceptional customer service, build trust with residents and prospective tenants, and maintain a professional, friendly demeanor in every interaction. A proactive attitude, strong attention to detail, and the ability to thrive in a fast-paced environment are essential for success in this position.

REQUIREMENTS:

Some experience in sales/marketing or a service-related industry, property management & fair housing preferred

Computer & phone app proficiency - Microsoft Office

Local area knowledge

Valid driver's license and insurance is required

Competency in, or the ability to become competent in, the following:

WI Statute Chapter 704 (LANDLORD AND TENANT law)

Wisconsin Legislature: Chapter ATCP 134 (RESIDENTIAL RENTAL PRACTICES)

Property Management and Real Estate Trade Practices

Building Maintenance

Benefits & Pay

Compensation for this position is a base salary of $40k annually per hour plus commission on closed leases with the opportunity for additional bonuses.