Leasing Agent and Office Administrator

Real Property Management, A Neighborly Company; Madison (WI); In loco; USD 36.000 - 44.000; Tempo pieno

Descrizione del lavoro

Realpropertymgtperformance in Wisconsin seeks an enthusiastic Assistant Property Manager / Leasing Agent to be the first point of contact for residents, tenants, owners and vendors. You will answer calls, respond to emails, and direct inquiries to the team.

You will conduct property showings in Dane County, assist with marketing, process rental applications, and support day‑to‑day operations of the property management team. Strong organization and customer service are essential.

Competenze

• Experience in sales/marketing or a service-related industry preferred.
• Proficient with Microsoft Office and general computer use.
• Strong knowledge of the local Dane County area.

Mansioni

• Answer incoming calls and respond promptly to tenant emails.
• Direct inquiries to the appropriate team members and maintain a positive demeanor.
• Perform office administration, inventory monitoring, and rent/mail entry.
• Conduct property showings, market available properties, and process rental applications.
• Support day-to-day operations of the property management team and generate daily reports.

Conoscenze

Customer service

Communication

Time management

Office software

Strumenti

Microsoft Office

Property showings

Descrizione del lavoro

We are currently seeking an enthusiastic, organized, and customer-focused Assistant Property Manager / Leasing Agent to join our growing team. As the first point of contact for our company, this individual plays a critical role in creating a positive and professional first impression for current residents, prospective tenants, owners, vendors, and the general public.

The successful candidate will be responsible for answering incoming telephone calls, responding promptly and professionally to tenant and prospective tenant emails, and directing inquiries to the appropriate team members. A consistently positive attitude, exceptional communication skills, and a genuine desire to provide outstanding customer service are essential for this role. Your office duties will also include office administration, supplies/inventory monitoring, and incoming rent and mail entry.

In addition to front office responsibilities, this position will have direct interaction with prospective tenants by conducting property showings throughout Dane County and surrounding areas. Responsibilities also include completing daily property and showing reports, assisting the Property Manager with marketing available properties, processing rental applications, and supporting the day-to-day operations of the property management team.

The ideal candidate is highly organized, possesses excellent time management and prioritization skills, maintains a good driving record, and is comfortable working both independently and collaboratively. They are naturally driven to deliver exceptional customer service, build trust with residents and prospective tenants, and maintain a professional, friendly demeanor in every interaction. A proactive attitude, strong attention to detail, and the ability to thrive in a fast-paced environment are essential for success in this position.

REQUIREMENTS:

Some experience in sales/marketing or a service-related industry, property management & fair housing preferred

Computer & phone app proficiency - Microsoft Office

Local area knowledge

Valid driver's license and insurance is required

Competency in, or the ability to become competent in, the following:

WI Statute Chapter 704 (LANDLORD AND TENANT law)

Wisconsin Legislature: Chapter ATCP 134 (RESIDENTIAL RENTAL PRACTICES)

Property Management and Real Estate Trade Practices

Building Maintenance

Benefits & Pay

Compensation for this position is a base salary of $40k annually per hour plus commission on closed leases with the opportunity for additional bonuses.