Leasing Agent - Affordable Housing

Rochester's Cornerstone Group; Buffalo (NY); On-site; USD 27,552 - 31,684; Full time

Benefits offered by this job

401(k) with company match

Health insurance

Paid time off

Sick time

Short Term Disability

Employee Assistance Program

Cell phone reimbursement

Holiday pay

Birthday bonus

Job summary

Rochester’s Cornerstone Group in New York State is seeking a Leasing Agent to lease units and deliver exceptional resident service. You will support the Community Manager with administrative tasks, promote the company mission, and uphold ethical standards.

Responsibilities include showing apartments, processing applications, collecting rent, and assisting with move-ins and move-outs while maintaining a professional, welcoming environment for staff and residents.

Qualifications

• High School Diploma required.
• Minimum of 1 year of experience in property management or a customer service-related role preferred.
• Excellent communication, interpersonal, customer service, organizational, and time management skills.

Responsibilities

• Leasing units and providing exceptional customer service to residents.
• Manages communications with residents and administrative responsibilities.
• Collects rent, processes billing statements, posts payments, and deposits receipts.
• Creates application packets and enters applicants into the system.
• Assists with recertification interviews.
• Maintains an organized and professional workspace and positive environment for staff and residents.
• Shows and leases apartments to prospective residents, processes, approves, or denies rental applications.
• Conducts new resident orientation and performs move-in and move-out inspections.

Skills

Customer service

Communication

Organizational skills

Time management

Microsoft Office

Internet navigation

Residential leasing

Education

High School Diploma

Tools

Microsoft Office

Job description

Join our Team and Make a Difference! At Rochester’s Cornerstone Group, we value our employees and foster a positive and supportive work environment where integrity is our guiding principle. If you’re looking for an opportunity to grow with a dynamic team, we’d love to hear from you.

RCG offers 401(k) with 6% company match and profit sharing, Generous Health Insurance, Paid Time Off, 56 hours of sick time, Short Term Disability, Employee Assistance Program, weekly cell phone reimbursement, 10 paid holidays, plus a bonus paid holiday for employees’ birthdays!

We're looking for a motivated, dependable, and disciplined individual to join our team!

Leasing Agent

Compensation: $20-23/hour (based on experience) Full-time, 40 hours/week

Summary

The Leasing Agent is responsible for leasing units and providing exceptional customer service to residents while actively assisting the Community Manager with supervision and administrative responsibilities. The Leasing Agent is required to actively promote the company's mission, values, and culture, as well as act with the highest level of ethical decision-making at all times.

Key Responsibilities

• Leasing units and providing exceptional customer service to residents.
• Manages communications with residents and administrative responsibilities.
• Collects rent, processes billing statements, posts payments, and deposits receipts.
• Creates application packets and enters applicants into the system.
• Assists with recertification interviews.
• Maintains an organized and professional workspace and positive environment for staff and residents.
• Shows and leases apartments to prospective residents, processes, approves, or denies rental applications.
• Conducts new resident orientation and performs move-in and move-out inspections.

Essential Qualifications

• Required to contribute to a harmonious and professional workplace environment.
• Excellent communication, interpersonal, customer service, organizational, and time management skills.
• Must have computer proficiency in Microsoft Office and the ability to navigate the Internet.
• Must have reliable transportation.
• High School Diploma required.
• Minimum of 1 year of experience in property management or a customer service-related role preferred.
• Affordable Housing experience preferred.

Interested candidates are encouraged to apply! We are excited to look over your credentials and will reach out if we'd like to schedule an interview. Thank you!

About Rochester's Cornerstone Group, Ltd.
Formed in 1990, Rochester’s Cornerstone Group has become a true leader in affordable housing development in New York State. Since being formed, Cornerstone has created or preserved more than 3,000 units of affordable housing across New York State and extending into Pennsylvania. These projects serve a wide range of people, including families, the elderly, individuals with mobility impairments or people with developmental disabilities. Cornerstone has also brokered dozens of commercial properties in the region, ranging from professional office space to vacant land to industrial parks, as well as developed multiple commercial properties, from new construction to historic renovation.