Leasing Agent: Create Homes, Delight Residents

Rochester's Cornerstone Group; Buffalo (NY); On-site; USD 27,552 - 31,684; Full time

Benefits offered by this job

401(k) with company match

Health insurance

Paid time off

Sick time

Short Term Disability

Employee Assistance Program

Cell phone reimbursement

Holiday pay

Birthday bonus

Job summary

Rochester’s Cornerstone Group in New York State is seeking a Leasing Agent to lease units and deliver exceptional resident service. You will support the Community Manager with administrative tasks, promote the company mission, and uphold ethical standards.

Responsibilities include showing apartments, processing applications, collecting rent, and assisting with move-ins and move-outs while maintaining a professional, welcoming environment for staff and residents.

Qualifications

• High School Diploma required.
• Minimum of 1 year of experience in property management or a customer service-related role preferred.
• Excellent communication, interpersonal, customer service, organizational, and time management skills.

Responsibilities

• Leasing units and providing exceptional customer service to residents.
• Manages communications with residents and administrative responsibilities.
• Collects rent, processes billing statements, posts payments, and deposits receipts.
• Creates application packets and enters applicants into the system.
• Assists with recertification interviews.
• Maintains an organized and professional workspace and positive environment for staff and residents.
• Shows and leases apartments to prospective residents, processes, approves, or denies rental applications.
• Conducts new resident orientation and performs move-in and move-out inspections.

Skills

Customer service

Communication

Organizational skills

Time management

Microsoft Office

Internet navigation

Residential leasing

Education

High School Diploma

Tools

Microsoft Office

Job description

Rochester’s Cornerstone Group in New York State is seeking a Leasing Agent to lease units and deliver exceptional resident service. You will support the Community Manager with administrative tasks, promote the company mission, and uphold ethical standards.

Responsibilities include showing apartments, processing applications, collecting rent, and assisting with move-ins and move-outs while maintaining a professional, welcoming environment for staff and residents.