Leasing Agent - Affordable Housing

Rochester's Cornerstone Group, Ltd.; Buffalo (NY); On-site; USD 27,552 - 31,684; Full time

Benefits offered by this job

401(k) with 6% company match

Profit sharing

Health insurance

Paid time off

Sick leave

Disability insurance

EAP

Phone reimbursement

Paid holidays

Birthday holiday

Job summary

Rochester’s Cornerstone Group, Ltd. is seeking a motivated Leasing Agent in Buffalo, NY area. The role focuses on leasing apartments, delivering exceptional resident service, and assisting the Community Manager with supervision and administrative duties.

The candidate will promote the company’s mission, values, and culture while upholding ethical standards. A high school diploma and reliable transportation are required; prior property management or customer service experience is preferred.

Qualifications

• Excellent communication, interpersonal, and time management skills required.
• Must be able to navigate the Internet and use Microsoft Office.
• Minimum 1 year of experience in property management or customer service preferred.
• Must have reliable transportation.
• High School Diploma required.
• Affordable Housing experience preferred.

Responsibilities

• Leasing units and providing exceptional customer service to residents.
• Manage communications with residents and administrative tasks.
• Collect rent, process statements, post payments, and deposits.
• Create application packets and enter applicants into the system.
• Assist with Recertification Interviews.
• Maintain an organized workspace and positive environment for staff and residents.
• Show and lease apartments to prospective residents and process rental applications.
• Conduct new resident orientation and move‑in/move‑out inspections.

Skills

Communication skills

Customer service

Organizational skills

Time management

Interpersonal skills

Reliability

Education

High School Diploma

Tools

Microsoft Office

Internet navigation

Job description

Join our Team and Make a Difference!

At Rochester’s Cornerstone Group, we value our employees and foster a positive and supportive work environment where integrity is our guiding principle. If you’re looking for an opportunity to grow with a dynamic team, we’d love to hear from you.

RCG offers 401(k) with 6% company match and profit sharing, Generous Health Insurance, Paid Time Off, 56 hours of sick time, Short Term Disability, Employee Assistance Program, weekly cell phone reimbursement, 10 paid holidays, plus a bonus paid holiday for employees’ birthdays!

We're looking for a motivated, dependable, and disciplined individual to join our team!

Leasing Agent

Compensation: $20-23/hour (based on experience) Full-time, 40 hours/week

Summary

The Leasing Agent is responsible for leasing units and providing exceptional customer service to residents while actively assisting the Community Manager with supervision and administrative responsibilities. The Leasing Agent is required to actively promote company's mission, values, and culture, as well as act with the highest level of ethical decision-making at all times.

Key Responsibilities

Assists the Community Manager with:

• Leasing units and providing exceptional customer service to residents.
• Manages communications with residents and administrative responsibilities.
• Collects rent, processes billing statements, posts payments, and deposits receipts.
• Creates application packets and enters applicants into the system.
• Assists with Recertification Interviews.
• Maintains an organized and professional workspace and positive environment for staff and residents.
• Shows and leases apartments to prospective residents, processes, approves, or denies rental applications.
• Conducts new resident orientation and performs move-in and move-out inspections.

Essential Qualifications

• Required to contribute to a harmonious and professional workplace environment.
• Excellent communication, interpersonal, customer service, organizational, and time management skills required.
• Must have computer proficiency in Microsoft Office and the ability to navigate the Internet.
• Must have reliable transportation.
• High School Diploma required.
• Minimum of 1 year of experience in property management or a customer service-related role preferred.
• Affordable Housing experience preferred.