Leasing Agent

J.C. Hart Company, Inc.; Indianapolis (IN); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading company in multi-family real estate is seeking a motivated Leasing Agent for its Downtown Indianapolis communities. The role involves managing leads, conducting tours, and enhancing resident experiences. Join a family-friendly culture with numerous benefits.

Benefits

Health, Dental, Vision, Life, and Disability insurance

Generous Paid Time Off (PTO)

401(k) plan with company match

40% apartment rent discount

Above industry average bonuses

Paid volunteer time

Paid parental leave

Tuition reimbursement

Career development opportunities

Wellness program

Qualifications

• Experience in leasing or property management preferred.
• Strong interpersonal skills and ability to build rapport.

Responsibilities

• Manage leads and assist customers in finding suitable apartments.
• Conduct in-person and virtual tours, providing accurate lease information.
• Coordinate with team to enhance leasing and move-in experiences.

Skills

Sales

Customer Service

Communication

Job description

Join to apply for the Leasing Agent role at J.C. Hart Company, Inc.

J.C. Hart Company is a family-owned, highly respected multi-family real estate development, construction, and property management organization. We pride ourselves on unique designs and adding value to communities. Our Associates are our greatest asset, and we are recognized as a Best Places to Work. We foster a growth-oriented, family-friendly culture rooted in our Core Values of Passion, Integrity, Development, Innovation, and Teamwork, guiding our daily business practices. At J.C. Hart, we aim to be a Partner and Employer of First Choice.

We are seeking an experienced and motivated Leasing Agent to join our team in Downtown Indianapolis at our Waverley and City's End communities.

J.C. Hart Benefits

• Paid weekly, every Friday
• Health, Dental, Vision, Life, and Disability insurance
• Generous Paid Time Off (PTO) with opportunities to earn additional PTO
• 401(k) plan with an impressive company match
• 40% apartment rent discount
• Above industry average bonuses including impact, renewal, satisfaction, holiday, anniversary, and wellness
• Paid volunteer time
• Paid parental leave
• Employee Assistance Program (EAP)
• Associate referral bonuses
• Paid training and certifications
• $3,000 annual tuition reimbursement
• Career development opportunities and support
• Wellness program including free biometric screenings, quarterly challenges, and health insurance premium reduction
• Six company-sponsored social events per year

Essential Functions

Leasing

• Manage leads and prospects for assigned communities to assist customers in finding suitable apartments
• Establish initial contact, build rapport, and provide personalized tours following Fair Housing guidelines
• Gain knowledge of all floor plans, features, amenities, and competitor offerings
• Conduct in-person, virtual, and self-guided tours from start to finish
• Understand lease terms, pricing, specials, and availability to provide accurate quotes
• Nurture leads through software and communication channels, ensuring prospects understand the application process and follow up to finalize applications
• Participate in weekly sales meetings to review leasing activities and develop strategies to fill vacancies

Administrative

• Collect application fees, proof of income, and security deposits
• Initiate screening processes and make final screening decisions
• Confirm lease details, fees, pet policies, and prepare lease agreements
• Create Welcome Home Letters and introduce residents to the onsite team

Resident Experience Management

• Coordinate with team members to enhance leasing and move-in experiences
• Inspect community areas regularly and report maintenance needs
• Assist with community outreach and local networking efforts
• Support tour setup and resident engagement activities

Other Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Management