Leasing Agent

dtnmanagement; Grand Rapids (MI); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health, Vision, and Dental Coverage

Competitive 401K package

Paid Time Off / Paid Holidays

Volunteer Time Off

Education Reimbursement

Mileage Reimbursement

Rental Discount at DTN Properties

Ongoing Training & Mentorship

Growth Opportunity

Job summary

DTN Management in Grand Rapids is seeking a Leasing Agent to generate and convert leads into lease agreements for our multifamily communities. You will act as the primary contact for prospective residents, conduct property tours, and help uphold our reputation through positive interactions.

The role emphasizes teamwork to meet property goals, involvement in resident events, and using approved software to manage inquiries, work orders, and resident needs.

Qualifications

• High school diploma or equivalent work experience.
• Well organized with prioritization and multi-tasking ability.
• Experience or ability to learn social media and reputation management websites including Facebook, Instagram and Snapchat.
• People skills to educate, support and overcome objections of current/future residents.
• Proficient or ability to learn computers and industry software platforms including Microsoft 365 tools.
• Reliable transportation to get to work daily and conduct daily job responsibilities.

Responsibilities

• Generate, manage and convert leads into lease agreements for new and current residents
• Have positive and professional relations with all employees, future residents, community members and current residents
• Give property tours and serve as primary point of contact for potential and current residents
• Work as part of a team to exceed property goals
• Assist with planning and hosting resident events
• Use approved technology and operating software to create, manage and convert leads to leases and manage resident needs
• Enter work orders as received and follow up after completion to ensure customer satisfaction
• Other duties/responsibilities may be assigned based on site needs

Skills

Organized

Multi-tasking

People skills

Microsoft 365

Social media literacy

Reliable transportation

Education

High school diploma

Tools

Microsoft 365

Job description

Job Title:

Leasing Agent

Reports to:

Leasing Manager

Company Overview

For more than 50 years, DTN has been one of Michigan's leading property management, construction, development, and ownership companies of multifamily properties. DTN seeks to create and deliver unique experiences for those choosing a DTN home or apartment.

Job Summary

Responsibilities include, but are not limited to, generating new leads, converting leads to future residents and influencing reputation through positive relations in all interactions.

Primary responsibilities include:

• Generate, manage and convert leads into lease agreements for new and current residents
• Have positive and professional relations with all employees, future residents, community members and current residents
• Give property tours and serve as primary point of contact for potential and current residents
• Work as part of a team to exceed property goals
• Assist with planning and hosting resident events
• Use approved technology and operating software to create, manage and convert leads to leases and manage resident needs
• Enter work orders as received and follow up after completion to ensure customer satisfaction
• Other duties/responsibilities may be assigned based on site needs

Core Candidate Qualities:

• High school diploma or equivalent work experience
• Well organized with ability to prioritize and multi-task
• Experience or ability to learn social media and reputation management websites including Facebook, Instagram and Snapchat
• People skills required to educate, support and overcome objections of current/future residents
• Proficient or ability to learn computers and industry software platforms including Microsoft 365 tools
• Reliable transportation to get to work daily and conduct daily job responsibilities

Benefits:

• Health, Vision, and Dental Coverage
• Competitive 401K package
• Paid Time Off /Paid Holidays
• 8 Hours Paid Annual Volunteer Time
• Education Reimbursement
• Mileage Reimbursement
• Rental Discount at Select DTN Properties
• Ongoing Training, Mentorship and Job Shadowing
• Growth Opportunity

Expected Schedule: Tuesday - Saturday

Weekend Requirements: Saturday's will be required

For more information, please visit www.dtnmgt.com