Leasing Administrator

Stoughton; Stoughton (WI); On-site; USD 45,000 - 60,000; Full time

Job summary

Stoughton seeks a detail-oriented Collections/Lease Coordinator to manage past-due accounts, initiate action plans, and communicate with customers by phone or letter. You will handle difficult conversations with care and drive timely resolutions.

You will coordinate trailer repossessions, work with legal to pursue remedies, supervise clerical staff, and ensure accurate invoicing and filings. Proficiency in Excel and WinWord is required, and HP leasing software familiarity is a plus.

Qualifications

• Good telephone communication skills.
• Ability to interpret information and make decisions.
• Good written communication skills.
• Detail oriented regarding documentation.
• Professional conduct, not abusive with outsiders.
• Proficient in Excel and WinWord.
• Ability to learn HP system designed software for Leasing division.
• Must perform essential functions satisfactorily.

Responsibilities

• Customer contact regarding past due lease payments via telephone or in writing. Some confrontational situations may occur.
• Recovery and coordination of trailer moves to gain control of repossessed semi-trailers and move to secure locations.
• Coordinate with internal and external legal regarding collection lawsuits and bankruptcy hearings.
• Supervise clerical staff and ensure filings to perfect company interest are timely.
• Verify pricing and commissions accuracy for new trailers to be leased.
• Review vendor invoicing and assign proper general ledger codes.
• Carry out other special projects as directed by management.
• Work and communicate as a team and contribute to a quality product.
• Perform all tasks safely and in compliance with company policy.

Skills

Telephone communication

Written communication

Detail orientation

Professional conduct

Excel

WinWord

HP leasing software

Tools

HP Leasing software

Job description

• Customer contact regarding past due lease payments either via telephone or in writing. Some of the contact may be confrontational in nature. The contact will require immediate decision making as to the plan of action received from the customer. Follow up with customer either in writing or subsequent telephone calls regarding action promised.
• Recovery and coordination of trailer moves to gain control of repossessed semi-trailers and move them to secure locations for later sale or movement to Stoughton controlled property.
• Coordinate within house legal and external legal regarding collection lawsuits and bankruptcy hearings. Furnish necessary documentation to legal to pursue all legal remedies available for collection of payments.
• Supervise clerical staff. This would include verification that all necessary filings have been prepared in a timely manner to perfect the company's interest in all trailers on lease.
• Verify the accuracy of pricing and number of commissions due to dealers regarding the new trailers to be leased.
• Review invoicing from vendors and note proper general ledger account codes.
• Various other special projects requested by manager or others in the company.
• Other projects as directed.
• Work and communicate as a team. Contribute to a team effort.
• Other duties may be assigned as required by the Company.
• Contribute to the team effort to produce a quality product.
• Perform all assigned tasks in a safe, efficient, timely, accurate and highly productive manner according to Company policy.
• Follow Company policies and procedures.

Above is a list of the most important responsibilities and functions, which are essential to the position. Employees must be able to perform these essential functions satisfactorily with or without a reasonable accommodation. Accommodations will be evaluated and provided to eligible employees on a case by case basis, depending on the employee's medical restrictions, work availability, the nature of the position, the position's essential functions and other relevant factors.

Qualifications

• Education:
• Licenses/Certifications:
  • List any other Certifications
• Knowledge, Skills, & Abilities:
  • Good telephone communication skills
  • Ability to interpret information received from customer and make decisions regarding that information.
  • Good written communication skills.
  • Detail oriented regarding documentation of information communicated between customer and company.
  • Professional conduct, not abusive when dealing with outsiders.
  • Good working knowledge of Excel and WinWord.
  • Ability to learn HP system designed software for Leasing division.
  • Must be able to perform each essential function and responsibility of the job satisfactorily in accordance with Company productivity and quality requirements.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.